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Heather Dailey's Insights

INDUSTRY TRENDS
The Public Sector Podcast: Bridging the Digital Skills Gap in Government

The Public Sector Podcast: Bridging the Digital Skills Gap in Government

How government can build the tech capability it needs — even with legacy systems, tight budgets, and rising AI demands.

Heather Dailey Workforce, Skills and Capability
12 Jan 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Trust, Technology & Rights in the Digital Age

The Public Sector Podcast: Trust, Technology & Rights in the Digital Age

How to balance citizen protection with the need for responsible, future-ready digital innovation.

Heather Dailey Data, Analytics and AI
24 Nov 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Data-Driven Corrections: Turning Operational Data into Actionable Insights

The Public Sector Podcast: Data-Driven Corrections: Turning Operational Data into Actionable Insights

A deep dive into how data and AI are transforming corrections — from prison security to prisoner rehabilitation.

Heather Dailey Data, Analytics and AI
17 Nov 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Public Affairs in the Age of AI

The Public Sector Podcast: Public Affairs in the Age of AI

How St Vincent’s Health Australia turned a major cyber incident into a masterclass in transparency, trust, and leadership.

Heather Dailey Cyber Security and Risk Management
10 Nov 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Estonia's Vison for a Data and AI - Driven Society: Leading the World in Data Economy

The Public Sector Podcast: Estonia's Vison for a Data and AI - Driven Society: Leading the World in Data Economy

Estonia’s bold path to a smarter, more open, and human-focused digital state.

Heather Dailey Data, Analytics and AI
5 Nov 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Securing the Queensland Olympics as the world descends

The Public Sector Podcast: Securing the Queensland Olympics as the world descends

Where cybersecurity meets the social consequences of technology and AI-driven change.

Heather Dailey Cyber Security and Risk Management
27 Oct 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Creating the Tech Foundation to Enable Modern Digital Service Delivery - Unpacking Emerging 2026 Priorities

The Public Sector Podcast: Creating the Tech Foundation to Enable Modern Digital Service Delivery - Unpacking Emerging 2026 Priorities

A clear-eyed view of government digital transformation—stressing the need to build firm foundations before moving too fast.

Heather Dailey Digital Services and Customer Experience
20 Oct 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Insights from a Digital Transformation Advisor

The Public Sector Podcast: Insights from a Digital Transformation Advisor

Turning challenges into opportunities for success.

Heather Dailey Digital Services and Customer Experience
13 Oct 2025
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Beyond legacy: The human and structural risks slowing modernisation in government and regulated industries
Beyond legacy: The human and structural risks slowing modernisation in government and regulated industries
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