How to deliver better experiences and outcomes with continuous research

Continuous research can help ensure user needs and pain points are addressed throughout a project.

Creating a digital experience that supports changing needs

Co-designed in collaboration with Dementia Australia, the new digital ecosystem creates an empowering and supportive experience for people impacted by dementia.

Building organisational capacity for innovation

Queensland Government commissioned a series of innovation sprints to develop innovative strategic thinking capability across the organisation. This case study shares practical insights and learnings to help others thinking about …

Revolutionizing Healthcare: Inside Hamilton Health Sciences’ Cutting-Edge Redevelopment Projects

Exclusive Insights from Robert Hofmann Ahead of the Healthcare Innovation Showcase

Beyond the National Strategy: How Cybersecurity is a Core Enabler to New Zealand Local Government

Local governments are on the frontline of cybersecurity threats. This article explores the unique security challenges councils face, the gaps in national cybersecurity frameworks, and the urgent need for a …

Act80 Automated

The SaaS application that automated the taxpayer verification process for the PA Department of Revenue reaches new heights with the right blend of technology and social awareness during the development …

Let's Chat: Modernizing Government Services for a Digital Future

Joy Ardanaz discusses the challenges of modernizing government services, emphasizing the shift from legacy systems to cloud-based solutions, and more

Case Study: Building a Statewide AI Strategy in South Carolina

How to build an AI framework that is adaptive, transparent, and aligned with public values.