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Leveraging Technology to Create Authentic Learning Experiences at the NSW Department of Education

Technology for learning team supports schools in leveraging innovative technology to drive student engagement and learning. Hear from Joachim Cohen, Schools Technology Innovation Lead at the NSW Department of Education - an innovative educational lead, on how schools are leveraging this technology to create authentic and engaging learning opportunities. ​
Nouha Elmasri Nouha Elmasri
General
Public Sector Network logo
15 Aug 2023
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Case Studies

Keeping Pace to Meet Citizen Expectations – Operating Faster and More Accurate in Service Delivery

Every government or government service agency, whether they are municipal, provincial or federal, needs to think about the services they provide, how they provide them, and why. To a large extent, these are the basic principles of being a service provider.
Kelly Zheng Kelly Zheng
Digital Services and Customer Experience
Public Sector Network logo
14 Aug 2023
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Case Studies

Tapping into Technology Solutions to Automate and Streamline: How the City of Calgary is Adopting Technology to Advance as a Smart City

Municipalities across the world aim to provide the best services they can to their residents, and most of them do this with limited resources but with great passion and drive. Across Canada, like across most countries, each municipality wants to ensure that are well equipped with the latest technologies, and that they have the opportunities to continually improve. This is as true at the City of Calgary as it is anywhere.
Kelly Zheng Kelly Zheng
General
Public Sector Network logo
14 Aug 2023
Flag of Canada
Case Studies

How to Successfully Position Your Organization to Lead Innovation and Business Transformation with Saskatchewan Government Insurance

The world these days is changing at an unprecedented pace and large, established organizations are sometimes having trouble keeping up. Some realize this and embark on transformation journeys, whilst almost weekly or monthly there are stories about all sorts of businesses either going under or changing their focus and entire business models just to stay afloat. One of the large Canadian companies that has recently embarked on a transformation journey is Saskatchewan Government Insurance.
Kelly Zheng Kelly Zheng
General
Public Sector Network logo
14 Aug 2023
Flag of Canada
Case Studies

Modern Data Analytics Technology Empowering Communities at York Regional Police

Greg Stanisci, the Senior Manager of Business Intelligence and Data Analytics at York Regional Police in Ontario, highlights how their 'Community Safety Data Portal' fosters transparency by empowering the community with accessible crime data and interactive tools for crime prevention and community engagement.
Ishan Rangana Ishan Rangana
General
Public Sector Network logo
1 Aug 2023
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Case Studies

Battling Australia's Waste Crisis Through Circular Economy Initiatives with Major Transport Infrastructure Victoria

As both a B Corp and as Certified Members of the Professional Conference Organisers Association, Public Sector Network were selected by Major Roads Projects Victoria to help deliver their 2-day renewable, greener infrastructure conference. The work undertaken included management of every facet of the showcase from project management and pre planning services to marketing and promotion, and on-site event day management.
Nouha Elmasri Nouha Elmasri
General
Public Sector Network logo
19 Jul 2023
Flag of Australia
Case Studies
Members-only insight

Underpinning a new era of citizen demand – trying to mend a broken system

Healthcare in Australia and elsewhere, is about creating better health outcomes for patients. There are many elements to the system, and many operators, and whilst each of them has their own specialty functions, together the system is supposed to operate cohesively and with the primary purpose always at the fore. But does it operate that way? The truth is that whilst some elements work very well, others tend to let the team down. There are however solutions or ideas in place to change and improve the less well functioning elements of the system.
Alex Kats Alex Kats
General
Public Sector Network logo
14 Jun 2023
Flag of Australia
Case Studies
Members-only insight

Exploring the Intricacies: Navigating the Realm of OpEx at the NSW Department of Education

The goal of every government agency is to deliver their services in the most efficient and effective way possible. The NSW Department of Education is focussed on three areas: service excellence, experiential or operational excellence, and digital excellence. Many agencies focus just on customer experience, which is essential, but to really achieve operational excellence, all three elements are necessary.
Alex Kats Alex Kats
General
Public Sector Network logo
14 Jun 2023
Flag of Australia