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INDUSTRY TRENDS
From Siloes to Synergy: Redefining Government Productivity in Digital NSW

From Siloes to Synergy: Redefining Government Productivity in Digital NSW

Key Takeaways from Digital NSW's Productivity Track

Patrick Joy Digital Services and Customer Experience
10 Dec 2024
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INTERVIEWS
Public Sector Podcast: Delivering Digital Solutions Together for Canada

Public Sector Podcast: Delivering Digital Solutions Together for Canada

Delivering innovative and seamless digital solutions to both internal government users and Canadian citizens

Jordan Mullins Workforce, Skills and Capability
9 Dec 2024
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INDUSTRY TRENDS PARTNER CONTENT
The Importance of Business and IT Strategy

The Importance of Business and IT Strategy

In today's fast-paced, technology-driven world, focusing on business and IT strategy is crucial for achieving sustainable success. Here we explore the significance of these strategies, how they interconnect, and the …

Sp Singh Digital Services and Customer Experience
Bhani Consulting logo
8 Dec 2024
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INDUSTRY TRENDS
Necessity drives innovation: How councils are thinking differently to tackle shared challenges

Necessity drives innovation: How councils are thinking differently to tackle shared challenges

Rebecca McKenzie, Chief Executive Officer for Glen Eira City Council, shares how this local council reimagined aged care servicing under immense financial pressures

Jordan Mullins General
8 Dec 2024
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INTERVIEWS
Public Sector Podcast: Mapping the Customer Experience with Pete Saunders

Public Sector Podcast: Mapping the Customer Experience with Pete Saunders

Creating public services that are efficient and deeply aligned with the communities they serve

Jordan Mullins Digital Services and Customer Experience
7 Dec 2024
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INTERVIEWS
Public Sector Podcast: Navigating Change in the Public Sector with Mustafa Ghulam, Transformation and Process Specialist

Public Sector Podcast: Navigating Change in the Public Sector with Mustafa Ghulam, Transformation and Process Specialist

Actionable insights for public sector professionals navigating change in a rapidly evolving landscape

Jordan Mullins Workforce, Skills and Capability
5 Dec 2024
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CASE STUDIES PARTNER CONTENT
Case Study: Developing a Comprehensive Data & Information Governance Framework for NSW Inner West Council

Case Study: Developing a Comprehensive Data & Information Governance Framework for NSW Inner West Council

A case study showcasing how Recordkeeping Innovation helped Inner West Council enhance data governance, security, accessibility, and compliance through a tailored framework.

Cara Boatswain Data, Analytics and AI
Recordkeeping Innovation logo
4 Dec 2024
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INDUSTRY TRENDS
State of the Service: Australian Innovation 2024

State of the Service: Australian Innovation 2024

Emerging trends, analytics and forecasting in the Australian public sector

Jordan Mullins Digital Services and Customer Experience
3 Dec 2024
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