Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



General

Workplace Wellbeing & Experience in a Post-Pandemic World

2020 has gotten a lot of hate. Instead of bashing the year that was some more (although it probably deserves it), I’m here to focus on something positive that 2020 bought us – an accelerated focus on workplace wellbeing & employee experience. For maybe the first time in human history we’re seeing positive developments in terms of how we work. Flexibility, mental health and overall human experience are being put ahead of mere output. Earlier this month we held the Workplace Wellbeing & Employee Experience virtual event, which was attended by almost 200 APS professionals. We surveyed our attendees to …
Workplace Wellbeing & Experience in a Post-Pandemic World
Australia 26 Mar 2021
Industry Trends
Public
Save Lily Stokes Author avatar
General

4 Top Tips - Process Excellence and Robotic Process Automation

Process Excellence for councils can be as simple as streamlining existing processes, reducing silos and reducing the number of work steps and staff involved. Other ways of improving processes is by implementing new technologies such as robotic process automation. Overall the aim is to improve efficiencies, cost effectiveness and customer service and experience. Here are some top tips for you to roll out at your council.
4 Top Tips - Process Excellence and Robotic Process Automation
Australia 25 Mar 2021
Industry Trends
Public
Save Teresa Anderson Author avatar
General

Balancing innovation, security and compliance in the health sector

Health sectors around the world grapple with many of the same trends: rising healthcare costs, ageing populations, low digital maturity. Australia is no exception, despite consistently high global rankings in health system performance. Concurrently, cybersecurity challenges have been mounting. Threats are becoming more sophisticated, while our growing reliance on digital technology creates new risks. It was only a matter of time before those trajectories collided. While this trend predates and transcends the COVID-19 pandemic, the events of 2020 have sharpened a focus on how healthcare delivery and clinical research intersect with cybersecurity. Read the full paper to examine the three-pronged …
Balancing innovation, security and compliance in the health sector
Australia 24 Mar 2021
Whitepapers & Reports
Public
Save Rosie Fea Author avatar
General

Future Policing

The attitudes of the public towards police across the world are currently at an ebb. To change this perception and to remain relevant and connected to the communities they serve, police need to change their own behaviours, attitudes and practices.
Future Policing
Australia 17 Mar 2021
Whitepapers & Reports
Public
Save Neboneid Hamoo Author avatar
General

Designing & Delivering Innovative Smart City Services to Citizens

All cities need to grow and evolve to remain relevant and attractive to their residents, but smart cities need to find genuine innovations to enhance the liveability of their cities in new and exciting ways. This paper brings together three experts involved in smart city design from three jurisdictions. Each is a proponent of smart city design and innovation, and their methodologies and areas of focus are different. However, their desire to ensure that their cities are innovative, sustainable and constantly evolving is constant and unwavering.
Designing & Delivering Innovative Smart City Services to Citizens
Australia 12 Mar 2021
Whitepapers & Reports
Public
Save Rosie Fea Author avatar
IT Modernization and Cloud

Edge Computing for Dummies

It’s estimated that by 2025, 75% of data will be processed outside the traditional data centre or cloud. New and exciting methods of computing have emerged, decentralising data processing to the ‘edge’ of the network. Turns out, the concept is pretty simple! And it’s definitely more common than you’d think. In fact, edge computing probably already offers a tonne of common-sensical solutions in your everyday life. technologies at ‘the edge’ of the network + processing data a range of mobile, cloud or physical infrastructure + distributing data among themselves interoperable sensors, satellites, mobiles, cars, etc + collecting and processing data …
Edge Computing for Dummies
Australia 25 Feb 2021
Whitepapers & Reports
Public
Save Lily Stokes Author avatar
General

Data and Analytics in Healthcare

In the healthcare sector, good data and analysis is critical to ensuring a good patient experience and better diagnostics. Data supports policy decisions and equips clinicians to make better decisions. But data isn’t always accessible or readily available in the best format. This paper brings together the data journeys of three healthcare institutions from three jurisdictions. For each one, good data collection and analysis has been able to unlock some of their barriers and improve the healthcare that they are able to provide.
Data and Analytics in Healthcare
Australia 17 Feb 2021
Whitepapers & Reports
Public
Save Rosie Fea Author avatar
General

Transforming the Way You Use Data in Your Smart City

Being a smart city these days is not just about digitisation; it is about using data to inform the technology and the decision-making within a city. It is about becoming a data-driven smart city. This paper brings together smart city decision-makers from three different jurisdictions. They each share an appreciation of data and how to use it to ensure that their citizens continue to benefit from the opportunities that smart cities represent.
Transforming the Way You Use Data in Your Smart City
Australia 9 Feb 2021
Whitepapers & Reports
Public
Save Public Sector Network Author avatar

Recommendations

The State of Information Technology: Colorado Governor’s Office of Information Technology
On Demand 7 Nov 2024
Colorado Department of Revenue: How A Data-Driven Culture Fosters Continuous Improvement
On Demand 6 Nov 2024
NSW Government Digital Strategy - Mission 2: Digital-Driven Growth and Innovation
Industry Trends 22 Oct 2024
Bridging the Gap in Data Skills
Interviews 10 Oct 2024
Speaker Spotlight: Q&A with Texas Office of Transformation and Innovation
Interviews 3 Sep 2024