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Strategic Workforce Planning and Staff Attraction & Retention Challenges

Strategic Workforce Planning and Staff Attraction & Retention Challenges

In this Government Keynote session, we hear insights from Nick Field, Director, Organisational Performance, Essential Services Commission on strategic workforce planning and how to attract and retain staff in government.

Heather Dailey Workforce, Skills and Capability
28 Aug 2023
Flag of Australia
CASE STUDIES
How Energy Queensland is Providing a Customer-First Equitable Approach to Digital Connectivity and Accessibility

How Energy Queensland is Providing a Customer-First Equitable Approach to Digital Connectivity and Accessibility

Michael Dart, the Executive General Manager - Customer, takes the helm of steering customer-centric endeavours at Energy Queensland. Michael shares details of how Energy Queensland is harnessing customer feedback to build trust, inform decision making and overcome barriers, as well as delving into how customer, government and community priorities are shaping future projects.

Nouha Elmasri Digital Services and Customer Experience
25 Aug 2023
Flag of Australia
WHITEPAPERS & REPORTS
From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

By analysing global government trends, collected from over 6,000 government professionals across Australia, New Zealand, the United States and Canada, this report identifies common areas of concern and success, promoting knowledge exchange and fostering international collaboration in an effort to help build the thriving, citizen-centric governments of tomorrow.

Nouha Elmasri Digital Services and Customer Experience
25 Aug 2023
Flag of Australia
WHITEPAPERS & REPORTS
Harnessing New Ways of Working to Meet Changing Citizen and Employee Expectations Across Local Government

Harnessing New Ways of Working to Meet Changing Citizen and Employee Expectations Across Local Government

In this report we explore the current Local Government landscape across Australia with a focus on top priorities, strengths and challenges. Further, we’ll delve into firsthand case studies and share insights from Local Government leaders from around the country to learn how technology and culture are combining to help build the local government of the future.

Nouha Elmasri General
24 Aug 2023
Flag of Australia
INDUSTRY TRENDS
Much More Than Storage - Exploring the Benefits of Cloud Computing in Australia's Public Sector

Much More Than Storage - Exploring the Benefits of Cloud Computing in Australia's Public Sector

More than ever, government agencies are striving to maximise the value from their data assets to inform forward looking decision-making, deliver value for money, and ultimately better outcomes for the community. So how can cloud computing unlock actionable data insights?

Nouha Elmasri IT Modernization and Cloud
17 Aug 2023
Flag of Australia
CASE STUDIES
Leveraging Technology to Create Authentic Learning Experiences at the NSW Department of Education

Leveraging Technology to Create Authentic Learning Experiences at the NSW Department of Education

Technology for learning team supports schools in leveraging innovative technology to drive student engagement and learning. Hear from Joachim Cohen, Schools Technology Innovation Lead at the NSW Department of Education - an innovative educational lead, on how schools are leveraging this technology to create authentic and engaging learning opportunities. ​

Nouha Elmasri General
15 Aug 2023
Flag of Australia
INTERVIEWS
Transforming The Future of Education - Insights from Eight Education Leaders

Transforming The Future of Education - Insights from Eight Education Leaders

Watch eight exclusive interviews with NSW Education leaders as they discuss how they're transforming the future of education to meet evolving student needs, changing skill requirements and modern ways of learning.

Nouha Elmasri General
15 Aug 2023
Flag of Australia
WHITEPAPERS & REPORTS
The Pursuit of Operational Excellence: People, Automation and Technology

The Pursuit of Operational Excellence: People, Automation and Technology

The pursuit of excellence is very likely the goal, or at least one of the top two or three goals of any service organisation. Most businesses, government agencies and service providers wish to be the best that they can be in their chosen field, and want to pursue their efforts in the most efficient and effective ways. Read this exclusive report to explore first hand findings from over 250 OpEx leaders from across Australia and New Zealand, as well as case studies, tips and lessons learned.

Nouha Elmasri General
11 Aug 2023
Flag of Australia

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