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INDUSTRY TRENDS
Public Sector Podcast: Quality & Speed - Bias for Action

Public Sector Podcast: Quality & Speed - Bias for Action

How to find the right balance between quality and speed when it comes to successful customer service delivery.

Heather Dailey Digital Services and Customer Experience
9 Feb 2025
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CASE STUDIES
Case Study: Supporting Frontline Clinicians in SA through Data-Driven Decision Making

Case Study: Supporting Frontline Clinicians in SA through Data-Driven Decision Making

A new learning health system to automate decision-making processes and reduce the cognitive load on clinicians for South Australia

Heather Dailey Data, Analytics and AI
9 Feb 2025
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CASE STUDIES
CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

Learn how South Australia is using Artificial Intelligence (AI), natural language processing (NLP) to close the gaps in the justice system.

Heather Dailey Digital Services and Customer Experience
8 Feb 2025
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GUIDES BRONZE PARTNER CONTENT
Microsoft MVP explains 149 pages in only 12: Guide to Active Directory Forest Recovery

Microsoft MVP explains 149 pages in only 12: Guide to Active Directory Forest Recovery

You know that Microsoft provides a 29-step guide to manual AD Forest recovery, but do you understand all that is involved in those 29 steps?

Liz Lovelace Cyber Security and Risk Management
Semperis logo
6 Feb 2025
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WHITEPAPERS & REPORTS
The Rule of Data: Lessons from Pennsylvania on Building Digital Equity and Trust

The Rule of Data: Lessons from Pennsylvania on Building Digital Equity and Trust

Research Innovation Council USA Brief | Vol.03 | Pennsylvania State Government | Harrisburg University

Patrick Joy Data, Analytics and AI
6 Feb 2025
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WHITEPAPERS & REPORTS
Capabilities for a Citizen-Centric Digital Government: Can Data-Driven Decision-Making Boost Public Trust?

Capabilities for a Citizen-Centric Digital Government: Can Data-Driven Decision-Making Boost Public Trust?

Research Innovation Council Canada Brief | Vol.01 | Government of Alberta | University of Alberta

Patrick Joy Digital Services and Customer Experience
6 Feb 2025
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CASE STUDIES
Case Study: EdChat’s PoC for the use of Generative AI in Education

Case Study: EdChat’s PoC for the use of Generative AI in Education

Learn how South Australia's Department for Education is exploring AI applications in education while maintaining secure and ethical use.

Heather Dailey Workforce, Skills and Capability
6 Feb 2025
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WHITEPAPERS & REPORTS
The Practicality of AI: How California State Government Safely Deploys AI for Citizens

The Practicality of AI: How California State Government Safely Deploys AI for Citizens

Research Innovation Council USA Brief | Vol.02 | California State Government | University of Colorado Denver

Patrick Joy Data, Analytics and AI
5 Feb 2025
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