Insights

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INDUSTRY TRENDS Members-only

Innovate South Australia 2025 Key Takeaways: Digital Services & IT Modernisation

Insights on digital transformation, cybersecurity resilience, service co-design, and IT modernisation driving the future of public sector services.

Patrick Joy Digital Services and Customer Experience

10 Mar 2025

INDUSTRY TRENDS Members-only

State of the Service Spotlight: South Australia Innovation 2025

Discover how South Australia’s public sector is tackling workforce shortages, budget constraints, and digital innovation gaps while balancing cybersecurity, collaboration, and technology adoption in its digital transformation journey.

Patrick Joy Digital Services and Customer Experience

7 Mar 2025

INTERVIEWS

Let's Chat: Transforming Public Sector Operations

In this engaging interview, Shaw-chin Chiu, a seasoned leader at IBM, shares her expertise on the challenges and opportunities facing the public sector, the transformative power of technology, and the …

Madeson Darcy IT Modernization and Cloud

6 Mar 2025

INTERVIEWS

Let's Chat: Insights From The First-Ever Chief Deputy of Innovation at the Department of Education

Must-watch for anyone interested in how technology and innovation are reshaping education, improving efficiency, and preparing students and educators for the future.

Madeson Darcy Digital Services and Customer Experience

5 Mar 2025

INTERVIEWS

Public Sector Podcast: Uruguay’s Digital Transformation Journey

Explore Uruguay’s remarkable journey to becoming one of the top 25 countries in digital transformation

Heather Dailey Digital Services and Customer Experience

5 Mar 2025

INTERVIEWS

Let's Chat: Building Cybersecurity Resilience

Exclusive interview with Michael McKinley, Channel Solutions Engineer for Rapid7.

Mary Callihan Cyber Security and Risk Management

4 Mar 2025

INTERVIEWS

Let's Chat: Building Scalable AI Solutions for Citizen Engagement

An exclusive interview with Bill De DuFour, Leader of Sales Engineering for the US Public Sector at NICE.

Mary Callihan Data, Analytics and AI

4 Mar 2025

INTERVIEWS

Let's Chat: Modernizing Texas Public Services with Innovation and Trust

Exclusive interview with Amanda Crawford, Executive Director and State Chief Information Officer at the Texas Department of Information Resources, at the 2024 Government Innovation Showcase Texas.

Mary Callihan IT Modernization and Cloud

4 Mar 2025