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Cyber Security and Risk Management
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General
On Demand: Deliver a Simplified Customer Experience to Transform Facility Venue Bookings Webinar
Deliver a Simplified Customer Experience to Transform Facility Venue BookingsKey-takeaways:Remove frustrating and needless administrative tasks like bonds and invoicing that can be handled with automationHear how it’s possible to solve the pain of account reconciliation and keep your community book…
Cyber Security and Risk Management
On Demand: A New Era of Security Webinar
A New Era of Security WebinarJoin Dr Greg Adamson, CISO, Department of Transport (VIC), Bianca Wirth, CISO, DPIE (NSW), Microsoft and Zscaler as we explore the intricacies, tools and strategies of how to deliver this new paradigm of security using a Zero Trust Network Access framework into 2023 and…
Digital Services and Customer Experience
On Demand: Powered by Personalisation Webinar
Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
Workforce, Skills and Capability
On Demand: The Great Onboarding Webinar
Hear from government experts as they discuss the core aspects of the employee experience that you should focus on to set your organisation apart from your competition, and allow you to navigate future change confidently.
IT Modernization and Cloud
Digital.NSW 2021 - Digital Stream Panel Discussion
Nick, Helen, Lewis and Peter sat down together to delve into how to be improve customer experience across citizen services.
IT Modernization and Cloud
Digital.NSW 2021 - Data Stream with Scott Johnston
Scott Johnston talks about enabling better data usage and security through Artificial Intelligence (AI).
IT Modernization and Cloud
Digital.NSW 2021 - Digital Stream Case Study with Amanda Ianna
Amanda Ianna shares insights on converging physical and digital CX to improve citizen access, inclusion and engagement.
IT Modernization and Cloud
Digital.NSW 2021 - Digital Stream Discussion with Carmen Michael and John Mackenney
Carmen Michael and John Mackenney sit down together to chat about digitally preparing schools for the future.
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