Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



Digital Services and Customer Experience

Engineering Innovation with the Citizen Experience in Mind

Innovate VIC
with Nikhil Patinge, Director - WoVG Digital Integration Services, Department of Government Services
Engineering Innovation with the Citizen Experience in Mind
Australia 10 Aug 2024
Interviews
Members-only
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Digital NSW 2024
Profiling this public sector innovator on what it takes to drive first-in-the-nation digital identification and verification
Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW
Australia 10 Aug 2024
Interviews
Public
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Let's Chat: Service Ontario Product and Service Digitalization Approach

Public Sector Innovation Show - Ontario
At Public Sector Innovation Show Ontario 2023 in Toronto, we caught up with Renu Kulendran, Deputy Minister, Ministry of Public and Business Service Delivery on Service Ontario product and service …
Let's Chat: Service Ontario Product and Service Digitalization Approach
Canada 8 Aug 2024
Interviews
Public
Save Kelly Zheng Author avatar
Workforce, Skills and Capability

Let's Chat: Modern Workforce Practices

Digital Government & CX Roadshow 2024
Hear about what kinds of modern workforce practices are strengthening innovation in the public sector from Jocelyn Baker, Acting Commissioner and Deputy Minister, Public Service Commission from Government of Manitoba
Let's Chat: Modern Workforce Practices
Canada 7 Aug 2024
Interviews
Public
Save Kelly Zheng Author avatar
Digital Services and Customer Experience

Creating an Environment Ripe for Innovation in the Public Sector

Innovate VIC
Insights on the ground from Innovation VIC
Creating an Environment Ripe for Innovation in the Public Sector
Australia 3 Aug 2024
Interviews
Members-only
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Victoria's Competitive Advantage and Innovate VIC Insights

Innovate VIC
with Su Jella, a Top 25 Analytics Leader in Australia and VP for the Women's Tennis Foundation
Victoria's Competitive Advantage and Innovate VIC Insights
Australia 3 Aug 2024
Interviews
Members-only
Save Jordan Mullins Avatar
Workforce, Skills and Capability
Partner Content

Advancing Women in Government with Design Thinking: An Interview with a Woman in Politics

We spoke with politician Jenna Sudds, city councillor for Kanata North in Ottawa, about the ways design thinking can advance women’s political careers and government as a whole.
Advancing Women in Government with Design Thinking: An Interview with a Woman in Politics
Canada 1 Aug 2024
Interviews
Public
Save Fernanda Correa Author avatar
IT Modernization and Cloud

Let's Talk: Optimising Data Processes with AI Tools

2024 Government Innovation Show - Pennsylvania
Andrew Speese, Deputy Chief Information Security Officer for the School District of Philadelphia discusses navigating budget constraints, leveraging emerging technology tools like AI for process optimisation, and collaborating with colleagues …
Let's Talk: Optimising Data Processes with AI Tools
United States 25 Jul 2024
Interviews
Public
Save Kelly Zheng Author avatar

Recommendations

“The newest generation of cyber security is being defined by tactical skill sets and advanced operational capabilities.”
Interviews 23 Sep 2024
Public Sector Podcast: Bridging the Gap in Data Skills
Interviews 7 Nov 2024
Speaker Spotlight: Q&A with Texas Office of Transformation and Innovation
Interviews 3 Sep 2024
Connecticut’s Digital Journey: Stories from the Public Sector
On Demand 6 Nov 2024
The Domino Effect in Ontario's ER Wait Times: A Systemic Challenge
Industry Trends 19 Sep 2024