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Key Steps to Navigate AI and Gen AI in 2024
Digital NSW 2024
Insights on the Ground with Ian Oppermann
Digital Services and Customer Experience
Delivering Simple and Intuitive Services to Build Public Trust and Confidence in Government
Digital Government & CX Roadshow 2024
At the core of it all, the citizen wants simplicity, security and accessibility. But simple can be very complicated to achieve, and often overwhelmed amongst a mass of noise, constantly shifting dynamics and seemingly endless competing priorities. However, when done right, bringing it back to basics can form a virtuous cycle - more trust leads to more engagement, more data, improved performance, and the cycle continues.
Digital Services and Customer Experience
Spotlight Series: 5 Minutes with Hon. Stephen Dawson MLC, Western Australian Government
Innovate WA
We spoke to the Hon. Stephen Dawson MLC to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
IT Modernization and Cloud
Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance
Innovate WA
We spoke to Kate Ingham to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
Digital Services and Customer Experience
Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future
Digital NSW 2024
Hear from the The Hon. Jihad Dib, MP, Minister for Customer Service and Digital Government, Minister for Emergency Services, and Minister for Youth Justice New South Wales as he discusses …
Workforce, Skills and Capability
Building the Skills and Capabilities Required for the Future
Digital NSW 2024
In this session, we delve into the crucial topic of building skills and capabilities for the future workforce.
General
Navigating Tomorrow: Evaluating Australia's Urban Landscape for the Future of Mobility
As the world shifts towards sustainable and innovative mobility solutions, the question arises: How ready are Australian cities for the future of mobility? Register for our upcoming virtual event Future Mobility to find out the actions future mobility leaders in government are taking to ensure sustainable, accessible, well-connected and diverse mobility options are available to all citizens.
Digital Services and Customer Experience
Global Top 50: Government Innovators 2023
In the 2023 Global Top 50 Government Innovators Report we spotlight 50 dedicated and passionate individuals who prioritise citizen centricity. Who strive for innovation in the design and delivery of quality public services. And who, through their work and candour, aim to improve public policy and rekindle public trust.
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