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Digital Government & CX
Seamless Citizen Engagement: The Path to Simplicity
In this keynote presentation The Hon. Victor Dominello, Former Minister for Digital and Customer Service with the NSW Government & Founder of ServiceGen discusses how to harness citizen engagement, co-creation …
Smart Cities & Mobility
Navigating Tomorrow: Evaluating Australia's Urban Landscape for the Future of Mobility
As the world shifts towards sustainable and innovative mobility solutions, the question arises: How ready are Australian cities for the future of mobility? Register for our upcoming virtual event Future Mobility to find out the actions future mobility leaders in government are taking to ensure sustainable, accessible, well-connected and diverse mobility options are available to all citizens.
Data & Analytics
Exploring the Revolutionary Artificial Intelligence Act: A Paradigm Shift in Trustworthy AI
Unveiling Comprehensive Rules for a Safer, Smarter Future In an era where technological advancements are redefining our world, a groundbreaking development has emerged from the corridors of the European Union. On December 9, 2023, a significant stride was made towards a safer, more ethical digital future with the provisional agreement on the Artificial Intelligence Act. But what does this mean for businesses, consumers, and the very fabric of our society?
Data & Analytics
Unlocking the Power of Data: Balancing Intuition and Information
In the world of decision-making, one must harness both intuition and data. When we mention data, many visualize it as mere rows and columns. However, data transcends the numerical confines of spreadsheets and databases; it comprises the rich tapestry of anecdotal information.
People & Culture
Navigating the Future Workforce: 6 Trends Transforming the Australian Public Sector
Future Workforce
The public sector workforce across Australia and New Zealand is undergoing a period of significant transformation. This article delves into some of the trends that the public sector is experience when it comes to their workforce.
General
Top 50: Global Government Innovators 2023
This year we spotlight 50 dedicated and passionate individuals who prioritise citizen centricity. Who strive for innovation in the design and delivery of quality public services. And who, through their work and candour, aim to improve public policy and rekindle public trust.
Data & Analytics
Adaptive Data Architecture For Responsible & Safe AI Adoption in Government: Reflections & Learnings from 2023
There is an increasing interest, noise and hype around AI (Artificial Intelligence) and GAI (Generative AI) adoption in public sector. I attended several conferences in 2023, reviewed several reports, presented, exchanged and involved in several round tables and debates on this topic. This article presents key reflections and learnings from 2023 and proposes next steps for establishing the adaptive data architecture for the responsible and safe AI adoption in public sector.
Digital Government & CX
The Intersection of Technology, Security and Privacy at Service NSW
Digital NSW 2024
Greg Wells, Chief Executive Officer at Service NSW dives into the intersection of technology, security, privacy, and collaboration with
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