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CASE STUDIES
Transforming VicHealth to Proactively Respond to Citizen needs

Transforming VicHealth to Proactively Respond to Citizen needs

VicHealth was seen as not proactively responding to the needs of Victorians in the health promotion and seen by the Victorian Government, the Board, and stakeholders and partners, as too internally focused. In response to feedback from the Victorian Government, the Board, and stakeholders and partners, VicHealth has delivered a significant period of transformation over the last 3 years.

Nouha Elmasri General
6 Apr 2023
Flag of Australia
INTERVIEWS
Innovate VIC 2023: A Long Time Ago In a Victoria Far, Far Away

Innovate VIC 2023: A Long Time Ago In a Victoria Far, Far Away

In anticipation of the upcoming Innovate VIC Showcase in collaboration with EY, we had the opportunity to speak with the Victorian Information Commissioner, Sven Bluemmel, from the Office of the Victorian Information Commissioner. Mr. Bluemmel has a wealth of knowledge, and extensive experience in …

Jane Murugan IT Modernization and Cloud
6 Apr 2023
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WHITEPAPERS & REPORTS
Maintaining the Innovation Momentum: Collaboration and Innovation for the Next Era

Maintaining the Innovation Momentum: Collaboration and Innovation for the Next Era

For the many and disparate departments that make up the Australian Public Service, the pandemic showed what can happen when agencies come together for a common cause. But the pandemic also showed that some of the collaboration that was so necessary then, is not sustainable in the long-term without significant changes to processes and practices. Whilst the public service was highly trusted when the circumstances were unprecedented and chaotic, some of that trust across most departments has now dissipated. At the same time, Australia has a pioneering and innovative spirit that has allowed the country to develop some world-leading technologies …

Alex Kats IT Modernization and Cloud
5 Apr 2023
Flag of Australia
INTERVIEWS
Supporting Citizen Wellbeing By Bridging the Digital Divide

Supporting Citizen Wellbeing By Bridging the Digital Divide

In our Public Sector People spotlight series we aim to humanise and celebrate government professionals at all levels that are making a difference. This week we spotlight Josie Scioli, Deputy City Manager at the City of Toronto who was part of a crucial initiative that bridged the digital divide, supplied disadvantaged communities with free WiFi and helped reduce the spread of Covid-19 during the height of the pandemic.

Nouha Elmasri Digital Services and Customer Experience
3 Apr 2023
Flag of Canada
INTERVIEWS
Finding the Truth - Convicting the Perpetrators of the MH-17 Downing

Finding the Truth - Convicting the Perpetrators of the MH-17 Downing

In our Public Sector People spotlight series we aim to humanise and celebrate government professionals at all levels that are making a difference. This week we spotlight Hilda Sirec, Commander with the Australian Federal Police who was part of the international collaborative effort to convict the perpetrators of the 2014 downing of MH-17.

Nouha Elmasri General
3 Apr 2023
Flag of Australia
INDUSTRY TRENDS
Driving innovation and transformation in the Ontario public sector

Driving innovation and transformation in the Ontario public sector

Making services accessible to all usersThe majority of citizens don’t care to differentiate between the various tiers of government; they simply want their government agencies to provide them with the services they require when they need them. It is therefore the responsibility of all government or…

Nimit Doshi IT Modernization and Cloud
30 Mar 2023
Flag of Canada
INDUSTRY TRENDS
Harnessing the power of innovation to deliver better government services in BC

Harnessing the power of innovation to deliver better government services in BC

Building a Stronger British Columbia for EveryoneThe pandemic as a catalyst for changeThe goal of any government – be it federal or provincial – is to look after its citizens and to provide them with the services they require. This is certainly the goal of the Government of British Columbia, and th…

Nimit Doshi Digital Services and Customer Experience
30 Mar 2023
Flag of Canada
INDUSTRY TRENDS
Connecting Albertans via the Provincial Broadband Strategy

Connecting Albertans via the Provincial Broadband Strategy

Stephen Bull, the Senior Assistant Deputy Minister and Corporate Chief Information Officer at Service Alberta discusses connecting Albertans via the provincial broadband strategy

Madeson Darcy IT Modernization and Cloud
27 Mar 2023
Flag of Canada
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