Insights

Driving Change and Innovation by Empowering Officers

Suelyn Knight, Executive National Advisor for Race-Based Data Collection at the Royal Canadian Mounted Police, and Taylor Sayers, Director of Corporate Services at UCCM Anishnaabe Police, emphasize the importance of community welfare, engagement, and effective communication in modern policing. They highlight the need for police officers to be involved in community matters beyond law enforcement and the significance of leadership in fostering positive cultural changes within police organizations.

Ishan Rangana General

1 Aug 2023

CASE STUDIES

Modern Data Analytics Technology Empowering Communities at York Regional Police

Greg Stanisci, the Senior Manager of Business Intelligence and Data Analytics at York Regional Police in Ontario, highlights how their 'Community Safety Data Portal' fosters transparency by empowering the community with accessible crime data and interactive tools for crime prevention and community engagement.

Ishan Rangana General

1 Aug 2023

ON DEMAND

Exploring the Intricacies of Digital Transformation

In this GovTalk session, we hear insights from Bianca Jordaan, Chief Digital & Information Officer, Department of Planning & Environment, Angela Donohoe, CIO, Department of Enterprise, Trade & Investment and Peter Jones, Public Sector Lead, Gitlab on best methodologies, most impactful tools & platforms and mapping next steps in digital/cx trajectory.

Heather Dailey Digital Services and Customer Experience

1 Aug 2023

ON DEMAND

Digital Transformation: Fixing the How, Accelerating the What

In this International Keynote session, we hear insights from Mike Hill, Chief Digital Information Officer, UK Cabinet on enabling and transforming the Cabinet Office using digital transformation.

Heather Dailey IT Modernization and Cloud

1 Aug 2023

ON DEMAND

Leveraging Our World Class Innovators

In this Government Keynote session, we hear insights from Elizabeth Mildwater, Secretary, Department of Enterprise, Trade & Investment on the role of Government in translating ideas into outcomes with real world benefits. Elizabeth discusses the case for innovation, the sweet spot for government and the power of proximity.

Heather Dailey Digital Services and Customer Experience

1 Aug 2023

ON DEMAND

Bringing Data & Digital Together for the New Age of Public Sector

In this Fireside Chat session, we hear insights from Sana Galic, Senior Client Partner, Publicis Sapient and Chris Fechner, CEO, Digital Transformation Agency, on bringing together data and digital to usher in a new age of public sector reform and service delivery.

Heather Dailey Digital Services and Customer Experience

1 Aug 2023

ON DEMAND

Pioneering Product Innovation & Collaboration for Public Good

In this Partner Perspective session, Victoria McGloin, Head of Technology, Government & Public Sector, Thoughtworks AU & NZ and David John, National Products & Program Delivery, NSW Department of Customer Service discuss NSW Government's implementation of the Digital Birth Certificate which will streamline customers' information across trusted parties and how collaboration within government enables products people want to use and new trusted customer experiences.

Heather Dailey Digital Services and Customer Experience

1 Aug 2023

ON DEMAND

Digital Solutions for Improving Patient Care Access

In this Government Keynote session, we hear insights from Matthew Daly, Deputy Secretary, Patient Experience & System Performance, NSW Health on how to drive process innovation, how to drive efficient and effective care for patients, and he assesses emerging technologies to help deliver your vision.

Heather Dailey General

1 Aug 2023