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INTERVIEWS
Modernising IR Plans – Getting to First Response Faster

Modernising IR Plans – Getting to First Response Faster

Carsten Boeving (Cenitex) shares how treating incident response as a practised muscle, defining crown jewels, and tightening early-warning triggers helps teams declare incidents faster, communicate clearly, and strengthen resilience across …

Benji Crooks Cyber Security and Risk Management
28 Jan 2026
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INTERVIEWS
Effective Crisis Communication

Effective Crisis Communication

Phillip Wagner (Principal Cyber Security Specialist, Leadership & Cyber Educator, CISO) explains how public sector teams build effective crisis communications, define critical information requirements, prevent misinformation, and deliver clear, timely …

Benji Crooks Cyber Security and Risk Management
28 Jan 2026
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INDUSTRY TRENDS
The Public Sector Podcast: From IM/IT Reform to Citizen-Centric Government: The Journey to Connected Services BC

The Public Sector Podcast: From IM/IT Reform to Citizen-Centric Government: The Journey to Connected Services BC

BC’s plan to deliver seamless, life-event-based public services by 2030.

Heather Dailey Digital Services and Customer Experience
27 Jan 2026
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INDUSTRY TRENDS
Let's Chat: Bridging the AI Trust Gap

Let's Chat: Bridging the AI Trust Gap

In this candid conversation, Fujitsu Intelligence CEO Nicholas Lee shares how private-sector AI experience can build public trust, empower workforces, and ethically transform service delivery in BC.

Jennifer Balon Data, Analytics and AI
26 Jan 2026
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INDUSTRY TRENDS
Let's Chat: Building Public Trust Through a 'Rights-First' Approach

Let's Chat: Building Public Trust Through a 'Rights-First' Approach

Michael Harvey, Information and Privacy Commissioner, Government of British Columbia

Jennifer Balon Cyber Security and Risk Management
26 Jan 2026
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INTERVIEWS
Business Process Mapping for the Public Sector

Business Process Mapping for the Public Sector

Mustafa Ghulam (Business Process Mapping) shows public sector teams how to map processes, uncover inefficiencies, and streamline workflows. He covers practical techniques and improvement methods that support transparency, compliance, and …

Benji Crooks Digital Services and Customer Experience
22 Jan 2026
Global
INTERVIEWS
Customer Journey Mapping for the Public Sector

Customer Journey Mapping for the Public Sector

Peter Saunders (Customer Journey Mapping) shows public sector teams how to map end-to-end experiences, uncover pain points, and prioritise improvements, using clear roles and simple artefacts to align stakeholders and …

Benji Crooks Digital Services and Customer Experience
22 Jan 2026
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INTERVIEWS
From Innovation Track to Real Impact, Karen Abey on Digital Transformation in Hobart

From Innovation Track to Real Impact, Karen Abey on Digital Transformation in Hobart

Ahead of Local Government Focus Day, Karen Abey from the City of Hobart shares practical lessons from the Bloomberg Harvard City Leadership Initiative, from innovation tools that improved services to …

Benji Crooks Workforce, Skills and Capability
19 Jan 2026
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Recommendations

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Guardrails for AI in the Public Sector: Secure Monitoring and Observability at Scale
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GIW NZ 2025: Designing Japan’s Digital Policies from Next Generation Japanese Citizens with Chikako Masuda
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EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
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