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Digital Services and Customer Experience
Building Resilience and Bridging the Digital Divide with Improved Connectivity in NSW - Digital.NSW 2022
This panel will look to address, how can we enhance Australia’s connectivity for Emergency & government services and communities, by better leveraging academia, industry, and government expertise to drive technical innovation?
Digital Services and Customer Experience
Ministerial Keynote Address - Digital.NSW 2022
This session will explore the future role that digital will continue to play in delivering citizen centric services to NSW. Minister Victor Dominello MP will share thinking on the impact on customers and the future benefits for the State of NSW.
Digital Services and Customer Experience
Global Government Innovators eBook
With contributions from 35 public sector leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s 2022 Global Government Innovators eBook has been written to showcase the people and projects that supported their citizens and kept everything running during a chaotic few years, as well as those driving transformation to help build a stronger, smarter, more resilient public sector for the future.
IT Modernization and Cloud
Building Digital Talent Across Government Teams
We live in a world these days where almost every service has a digital component, and that is as true in the private sector as it is in the public sector. For instance, no agency, department or company is legitimate without a website, though an information-only website it not sufficient; it needs to be a portal for interaction and service provision. Hillary Hartley, the Deputy Minister and Chief Digital and Data Officer at the Ontario Digital Service, which is part of the Ministry of Finance, says that the digitization of society means that the public expects to be able to …
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Partner Content
Strategy and Outcomes Planning
Outcomes Planning and Strategy execution at each branch of the public sector, whilst global best practise, is proving difficult stay on top off, difficult to deploy and is challenging traditional lines of structure and ways of working and triggering cultural resistance. Outcomes planning and program methodology is yet to be mastered as a way of working. Etvia, specialists in strategy execution, have researched this challenge for two years and designed and built the first integrated people, process and technology solution in the world. Our patented Strategy/Outcomes Plan management system is a single point of reference for managing the process from …
Data, Analytics and AI
Exploring the unique challenges of information integration with Claire Forsyth
This conversation revolves around the approach to progressing data and AI capabilities and exploring the intricacies of integrating insights – achieving a whole-of-agency approach to information management.
IT Modernization and Cloud
Digital.NSW 2021 - Interview with Scott Johnston
Hear key insights from Scott Johnston as he explores enabling data usage and security through artificial intelligence.
IT Modernization and Cloud
Partner Content
Time for a Professional Digital Signage Solution
Digital Signage has been around for several years and over this time its capabilities have greatly evolved. The early adopters were looking for simple infotainment and advertising outlet, however modern digital signage deployments are now considered a strategic part of an organization’s communicat…
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