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Digital Services and Customer Experience
WA Government’s Approach to Becoming Digitally Inclusive - Innovate Western Australia 2023
In this keynote presentation Jonas Petersen, Chief Digital Officer, Office of Digital Government, Department of the Premier and Cabinet delves into Western Australia's approach to becoming more digitally inclusive.
Digital Services and Customer Experience
Global Government Innovators Report: International Women's Day Edition
With contributions from 17 public sector female leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s Global Government Innovators eBook has been written to showcase the women driving change, encouraging other female leaders and supporting their citizens - along with their hard working teams - to help build a stronger, smarter, more resilient public sector for the future.
Workforce, Skills and Capability
The Changing Face of Talent: Q&A with Alex Smith, CHRO of Memphis, TN
Ahead of her session at Government Innovation Georgia on March 29th, we caught up with Alex Smith, Chief Human Resources Officer from the City of Memphis, to learn more about her DEI initiatives, her approach to innovation, and her upcoming Panel Discussion: The Future of Work: The Changing Face of Talent.
IT Modernization and Cloud
Partner Content
Embrace The Innovative age With the Right Automation Strategy - The State of Robotic Process Automation Maturity in Asia Pacific
Robotic Process Automation (RPA) has recently experienced an accelerated adoption rate across industries and the world. According to the Automation Anywhere Automation Now & Next global survey that captured insights from more than 1,000 automation leaders worldwide, almost all (95%) of respondents now consider RPA and intelligent automation, in particular, a key component of their transformation strategies. This year alone, Forrester forecasts $3.6 billion in RPA software revenue, with an expected steady growth to a market size of $22 billion by 2025. Download the report to learn more about the state of RPA maturity in Asia Pacific.
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How Personal Evidence Paints the Full Picture for Educators, Learners and Employers
Personal evidence and the skills they recognise are game changers for learners to earners and those seeking to progress their careers. But the greatest benefit by far, is that they provide a fuller picture to educators, learners and employers, in a way that is transparent, contextualised and relevant. Let’s look at why personal evidence is on the rise and its impacts on the stakeholders of the skills ecosystem.
IT Modernization and Cloud
Developing a Digital Public Service Eco-System - Innovate Western Australia 2023
In this Ministerial Address the Hon. Stephen Noel Dawson, MLC delves into how to developing a digital public service eco-system for all of Western Australia
IT Modernization and Cloud
Innovate Queensland: Where government meets to grow ideas
The last few years of the pandemic disruptions have shown to all levels of government that they need to change, adapt and innovate, not just from a technology standpoint but from a process perspective too. In many ways, COVID-19 was the catalyst that many agencies and departments were looking for, but it also forced changes that were not always planned or properly thought through due to the fast pace of the transformation that accompanied the first phase of the pandemic response. Now with hindsight and more time to plan, many agencies are consolidating the gains they made whilst also embedding …
Digital Services and Customer Experience
On Demand - Public Sector Innovation Show British Columbia 2022 - Digital Trust and the New BC Wallet
Hear from our speaker John Jordan as they discuss about • How is the government combating identity theft, phishing and surveillance through a new layer of digital trust • Delivering trust for both individuals and businesses, and across the public and private sectors through digital services • Inst…
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