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Data, Analytics and AI

How to Provide a Coherent & Connected Public Service Panel Discussion - AI & Data Showcase 2022

Public Sector AI and Data Showcase 2022

Hear from our expert panel of speakers from the Office of the National Data Commissioner and Special Advisor, AIHW, the Digital Transformation Agency and the Department of Education, Skills, and Employment as they discuss driving the next phase of maturity to create a more connected public service.

How to Provide a Coherent & Connected Public Service Panel Discussion - AI & Data Showcase 2022

Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ

Hear Insights from Chris Lokum, General Manager People Group, Waka Kotahi New Zealand Transport Agency; McLeish Martin, Head of Client and Channel Experience, Ministry of Social Development; Darren Douglas, Group Manager of Digital Strategy and Investment, Ministry of Health; and Anita Easton, Head of Data and Information, Oranga Tamariki—Ministry for Children on 'Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of New Zealand'.

On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ

Digital Services and Customer Experience

On Demand: Powered by Personalisation Webinar

Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.

On Demand: Powered by Personalisation Webinar

Workforce, Skills and Capability

On Demand: The Great Onboarding Webinar

Hear from government experts as they discuss the core aspects of the employee experience that you should focus on to set your organisation apart from your competition, and allow you to navigate future change confidently.

On Demand: The Great Onboarding Webinar

Workforce, Skills and Capability

Providing Agencywide Training Support for redeployed staff during a Global Pandemic

Due to the onset of Covid 19 in March 2020, agency staff were redeployed to the New York City Department of Social Services Supplementary Nutrition Assistance Program (SNAP) and Cash Assistance (CA) programs, and a training solution was required for these redeployed staff. As policies and processes shifted because of the pandemic, the New York City Department of Social Services redirected resources to mission critical areas. Staff from various departments throughout the Agency were reassigned to assist programs that administered social service benefits. The Office of Training & Workforce Development (OTWD) led the charge in the development and deployment of …

Providing Agencywide Training Support for redeployed staff during a Global Pandemic

Workforce, Skills and Capability

Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan

Before we kick off for the HR Innovation Roadshow 2023 in January, delve into an insightful conversation with Catherine McLachlan, Assistant Secretary of the People Strategy and Engagement Branch, from the Department of Home Affairs to understand the Department's shifting role of Human Resources in Public Sector Transformation.

Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan

Digital Services and Customer Experience

Global Government Innovators eBook

With contributions from 35 public sector leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s 2022 Global Government Innovators eBook has been written to showcase the people and projects that supported their citizens and kept everything running during a chaotic few years, as well as those driving transformation to help build a stronger, smarter, more resilient public sector for the future.

Global Government Innovators eBook

Workforce, Skills and Capability

Challenging Bias and Barriers & How to Champion for Change and Become a Better Ally in the Workplace

When is the right time to step up? Lena Metlege Diab says that if you were to sit and think about when is the right time to have a baby, many of us may never find the right time for it. We may never be ready. But sometimes you just need to take the plunge and hopefully it turns out good on the other side. The same is true for women’s advocacy, whether it’s politics or leadership roles, particularly if we have a drive for it. The biggest inhibiting factor is self-belief. As a woman, when you speak out, you …

Challenging Bias and Barriers & How to Champion for Change and Become a Better Ally in the Workplace

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6 Dec 2022

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