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Digital Services and Customer Experience

Technology and Innovation: What is on the Horizon? - Innovate California 2023

In this keynote session, Devin Porr, Chief - Office of Performance & Innovation at CalTrans discusses technology and innovation with a focus on what's on the horizon at CalTrans.
Technology and Innovation: What is on the Horizon? - Innovate California 2023
United States 19 Apr 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

The Future of Work in California - Innovate California 2023

In this session a panel of California state government executives come together to discuss the future of work in California with a focus on how leaders can best set their staff up for success in a remote or hybrid setting and what best practices exist for implementing new policies and technologies from afar. Featuring insights from Maisha Dottery, Sarah Soto-Taylor, Jaclyn Padilla, Brendan Murphy and Linda Misegadis.
The Future of Work in California - Innovate California 2023
United States 19 Apr 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
Data, Analytics and AI

Accelerating Data Competencies - Innovate California 2023

In this keynote presentation Joy Bonaguro, California State Chief Data Officer shares CalData’s new and improved data service offerings. These offerings include a Modern Data Stack Accelerator, Analytics Accelerator, and Data Science Accelerator. All three are designed to be a durable set of resources that will boost data competencies throughout California’s myriad agencies.
Accelerating Data Competencies - Innovate California 2023
United States 19 Apr 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Building Citizen Trust with Omnichannel Experiences - Federal Government Innovation Show Canada

In this keynote session, Nancy Newell, Head of Marketing Experiences at Adobe discusses how to build citizen trust with seamless omnichannel experiences.
Building Citizen Trust with Omnichannel Experiences - Federal Government Innovation Show Canada
Canada 17 Apr 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
IT Modernization and Cloud

Public Sector Network has convened a group of Senior Level Public Sector Leaders

Public Sector Network (PSN) has assembled a Leadership Advisory Board consisting of Senior Level Public Sector Leaders to support and guide its events and new initiatives for the US Public Sector. The board will focus on identifying opportunities for development, ideation, and learning from public sector professionals in order to advance leadership across communities. The board features leaders from various departments and jurisdictions, including representatives from the USPTO, the State of Montana, and the City of Mesa, among others.
Public Sector Network has convened a group of Senior Level Public Sector Leaders
United States 12 Apr 2023
Industry Trends
Public
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Digital Services and Customer Experience

Supporting Citizen Wellbeing By Bridging the Digital Divide

In our Public Sector People spotlight series we aim to humanise and celebrate government professionals at all levels that are making a difference. This week we spotlight Josie Scioli, Deputy City Manager at the City of Toronto who was part of a crucial initiative that bridged the digital divide, supplied disadvantaged communities with free WiFi and helped reduce the spread of Covid-19 during the height of the pandemic.
Supporting Citizen Wellbeing By Bridging the Digital Divide
Canada 3 Apr 2023
Interviews
Public
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Harnessing the power of innovation to deliver better government services in BC

Building a Stronger British Columbia for EveryoneThe pandemic as a catalyst for changeThe goal of any government – be it federal or provincial – is to look after its citizens and to provide them with the services they require. This is certainly the goal of the Government of British Columbia, and th…
Harnessing the power of innovation to deliver better government services in BC
Canada 30 Mar 2023
Industry Trends
Public
Save Nimit Doshi Author avatar
IT Modernization and Cloud

Driving innovation and transformation in the Ontario public sector

Making services accessible to all usersThe majority of citizens don’t care to differentiate between the various tiers of government; they simply want their government agencies to provide them with the services they require when they need them. It is therefore the responsibility of all government or…
Driving innovation and transformation in the Ontario public sector
Canada 30 Mar 2023
Industry Trends
Public
Save Nimit Doshi Author avatar

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