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Industry Trends

South Australia – The Innovation State is Ramping Up Its Cyber Capabilities

How the State plans to build cyber resilience, a cyber-savvy community and a network to keep it all going.
Heather Dailey Heather Dailey
Cyber Security and Risk Management
Public Sector Network logo
30 Nov 2024
Flag of Australia
Industry Trends

State of the Service Spotlight: Digital NSW Innovation 2024

Shock results reveal AI’s rapid evolution as a growing concern for public sector readiness.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
28 Nov 2024
Flag of Australia
Industry Trends

Key Takeaways: NSW's Digital Future: Inclusive, Sustainable, Trusted

Highlights from Digital NSW: practical strategies and innovations for improving accessibility, trust, and citizen-centric digital services
Patrick Joy Patrick Joy
Digital Services and Customer Experience
28 Nov 2024
Flag of Australia
Industry Trends

Top Government Innovators: Digital NSW 2024

18 Quotes from the State's Top Digital Transformation, Tech & Policy Executives
Patrick Joy Patrick Joy
Digital Services and Customer Experience
28 Nov 2024
Flag of Australia
Whitepapers & Reports
Partner Content

Interoperability: Seamless Data Exchange for Government Transformation

The Importance of Connecting Systems for Smarter, Faster Public Services
Emily Boyce Emily Boyce
Data, Analytics and AI
Partner Content
Teranet Inc. logo
28 Nov 2024
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Whitepapers & Reports

Imperatives of Accessibility Done Well: PDF Remediation & Productive Digitisation of Public Sector’s Forms

Exploring the transformation of public sector PDF forms, this whitepaper highlights strategies for improving accessibility, efficiency, and user experience through digital-first solutions.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
26 Nov 2024
Flag of Australia
Industry Trends

Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation

A showcase of innovative approaches by G7 members and Ukraine to modernise public services and make governments more citizen-friendly.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
24 Nov 2024
Flag of Australia
Industry Trends

Public Trust – How Much Does the Australian Government Really Have?

A Look into How Trust is Measured, Built and Maintained
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
22 Nov 2024
Flag of Australia