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Industry Trends

Can Transparency Save Trust? The State of U.S. Public Confidence in 2024

A look into the top five trust influencers and how the US government plans to rebuild
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
15 Dec 2024
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Industry Trends

Digital NSW Visualised: Communicating the Evolving Digital Landscape of NSW Government

A Graphic Recording from the State's Top Innovators
Patrick Joy Patrick Joy
Digital Services and Customer Experience
11 Dec 2024
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Industry Trends

How Technology Empowers Diversity, Inclusion, and Talent in Digital NSW

Key Takeaways from Digital NSW's Workforce Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024
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Industry Trends

From Data to Decisions: Earning Trust Through Transparency in Digital NSW

Key Takeaways from Digital NSW's Trust Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024
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Industry Trends

Beyond Stability: Cultivating Dynamic Resilience to Build NSW's Antifragile Future

Key Takeaways from Digital NSW's Resilience Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024
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Industry Trends

From Siloes to Synergy: Redefining Government Productivity in Digital NSW

Key Takeaways from Digital NSW's Productivity Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024
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Industry Trends
Partner Content

The Importance of Business and IT Strategy

In today's fast-paced, technology-driven world, focusing on business and IT strategy is crucial for achieving sustainable success. Here we explore the significance of these strategies, how they interconnect, and the …
Sp Singh Sp Singh
Digital Services and Customer Experience
Partner Content
Bhani Consulting logo
8 Dec 2024
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Interviews

Public Sector Podcast: Mapping the Customer Experience with Pete Saunders

Creating public services that are efficient and deeply aligned with the communities they serve
Jordan Mullins Jordan Mullins
Digital Services and Customer Experience
7 Dec 2024
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