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Kelly Zheng's Insights
IT Modernization and Cloud
Let's Chat: Unified Technology Platforms & Digital Transformation
Public Sector Innovation Show Alberta
At our Public Sector Innovation Show Alberta 2023, we caught up with Owen Cook, Director Regulatory Transformation, from Environment and Protected Areas – Regulatory Assurance Division
Digital Services and Customer Experience
Let's Chat: Digital Disruptors: Clearing the Path to Seamless Transformation
Government Innovation Showcase - Federal
Erica Vezeau, Director General, Digital Academy, from the Canada School of Public Service uncovers common hurdles that hinder digital transformation and explores effective approaches to overcome them.
Data, Analytics and AI
Government Strategies for Secure Data and Innovative Service Implementation
Public Sector Innovation Show British Columbia
Mary LaBoucane, the Executive Director, Information Management Innovation, Corporate Information Records Management Office, from the Government of British Columbia addressed citizens' data privacy concerns amid government partnerships with third parties. It emphasizes the need for thorough assessments to update policies and legislation for secure data and improved services.
Digital Services and Customer Experience
Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation
After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.
Digital Services and Customer Experience
Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria
At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.
General
Healthcare Infrastructure Conference - Post Event Report
Healthcare Infrastructure Showcase: Digital & Patient Experience
This report includes polls from the audience, names of organizations and people that were at the event, and more
Digital Services and Customer Experience
Let's Chat: Comprehensive Strategies For Fostering Data Literacy
Q&A with Sylvain Bélanger, the CIO at the Treasury Board of Canada Secretariat on the role of data literacy in driving innovation, transformation, and modernization within Canada's public sector
Digital Services and Customer Experience
Building Trust and Transparency Through Innovative Citizen Engagement
Public Sector Innovation Show - Ontario
In this Government Keynote address, we hear insights from Michelle E. Diemnuele, Secretary of the Cabinet, Head of the Ontario Public Service, her reflections on innovation in general and the existing misconceptions around the lack of innovation in the public sector compared to the private sector. Michelle delves into how to understand and deploy innovation and she highlights that the best innovation will never meet its full value without a change in strategy and a focus on change management.
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