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Heather Dailey's Insights
Cyber Security and Risk Management
Hackers Don’t Break In They Log In; Preventing Account Takeovers
2024 Government Innovation California
Gain insights on phishing-resistant MFA and how it can protect your organisation from these cyber attacks.
Data, Analytics and AI
Accelerating Adoption of Data Science and Modern Data Tools within California
2024 Government Innovation California
Learn how the California Office of Data and Innovation is moving the adoption of data science and modern data tools ahead in the state of California.
Data, Analytics and AI
Defending Data: The Power of Autonomous Protection
2024 Government Innovation California
Learn how to transform your data into a business asset with autonomous protection, rapid response, and guaranteed recovery.
IT Modernization and Cloud
The Caltrans Journey to Revolutionize Training
2024 Government Innovation California
An exploration into how Caltrans moved from a basic training system to revolutionizing how they train.
Cyber Security and Risk Management
Building Your Cybersecurity Strategy Around AI
2024 Government Innovation California
Join Victor Tham, Chief Technology Officer, OpenText Enterprise Cybersecurity as he highlights the importance of cybersecurity when using AI.
IT Modernization and Cloud
California’s Technology Strategy: What Is on the Horizon
2024 Government Innovation California
Hear how California approaches its digital services and how the Department of Technology has implemented that approach.
Digital Services and Customer Experience
Is Government Optimising One of Its Best Service Design Partners – Its Citizens?
Digital Government & CX Roadshow 2024
What is the best way for governments to achieve a customer-centric approach in order to enhance user experiences and engagement? Listen to their citizens, of course.
Cyber Security and Risk Management
Can Governments Reverse the Damage to Citizens' Post-Pandemic Loss of Trust?
Globally trust in government is at all-time lows, but by acknowledging that there is in fact an issue, government can begin reframing the narrative. It is clear that public trust is crucial for government as it forms the foundation of a healthy democratic society. Trust in government fosters social cohesion, stability, and effective governance. So read on to discover the approach to regain citizen trust with two essential elements.
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