The Heart of Effective Leadership

Join Charlie Hamer, co-founder of the Public Sector Network Academy, as he sits down with leadership guru Malcolm Dawes to explore the crucial qualities that define effective leadership in the public sector. Their engaging dialogue reveals insights that resonate far beyond traditional management. 

Emotional Intelligence as a Cornerstone 

“Emotional intelligence and behavioural flexibility are key,” Malcolm asserts, underscoring their significance in leadership. In a dynamic world, these traits help leaders adapt, fostering a more resilient and productive team culture. 

The Journey of Self-Discovery 

Malcolm encourages leaders to embark on a journey of self-discovery. He explains, “Your beliefs about your colleagues influence your actions.” This message serves as a gentle reminder that understanding oneself is the first step to understanding others, creating a ripple effect of positive behaviours throughout the workplace. 

Fostering a Supportive Environment 

As the conversation progressed, Malcolm shared a poignant example. When faced with an underperforming team member, rather than resorting to criticism, leaders can cultivate an atmosphere of curiosity. “What might be causing this behaviour?” becomes a powerful question, leading to greater empathy and collaboration. 

Empowering Public Sector Leadership 

The conversation concluded with a powerful statement: strong leadership is essential for community success and the effects of good leadership are felt by everyone. Those interested in enhancing their leadership skills are encouraged to check out Malcolm's courses, where valuable insights await.