In this Welcome address from the Chair, we hear from Joanne Crampton, Senior Advisor, Security & Justice, Deloitte Canada trends for the future when considering how to deliver on community safety:
* Changes in demographics & expectations
* Being "Safe" is different than "Feeling Safe"
* Measuring tangible and subjective performance
* Technology
* Working with an unknowable amount of data
* Changes to workforce & their expectations
* Strong partnerships with other agencies
* Communicating all of the above with the public
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