Insights

AI Medical Scribes in Primary Care Report

This research report examines Al scribes’ role in Australian general practice, exploring real-world experiences and the potential to reshape both the clinician and consumer experience.

Julia Suh Data, Analytics and AI

3 Dec 2024

CASE STUDIES BRONZE PARTNER CONTENT

From Excel to Digital Forms Excellence

Learn how we helped government procurement services to transition from outdated Excel-based forms to a secure, digital forms solution to improve data security, streamline reporting, and seamless inter-agency collaboration, meeting …

Lauren Attana IT Modernization and Cloud

3 Dec 2024

INTERVIEWS GOLD PARTNER CONTENT

How Diversity Makes Us Better Designers

Learn how diversity, equity and inclusion help designers create better, more inclusive solutions by reflecting the needs and perspectives of a wider range of users.

Alana Toohey Digital Services and Customer Experience

2 Dec 2024

INDUSTRY TRENDS

Public Trust in Digital Government Canada

Current levels of public trust in the Canadian government, what is causing distrust, how the government is working to build it back.

Heather Dailey Digital Services and Customer Experience

2 Dec 2024

INDUSTRY TRENDS GOLD PARTNER CONTENT

Unlock the Strategic Power of AI for Information Governance in 2025

In 2024, we saw organisations making strides in AI adoption, yet challenges persist. Here's how you can turn these lessons into actionable strategies to thrive in 2025.

Lieti Foketi Data, Analytics and AI

2 Dec 2024

INDUSTRY TRENDS

Smart Spending: Victoria’s Unified Cyber Buying Power

How the State’s Cyber Security and Resilience Will Shine

Heather Dailey Cyber Security and Risk Management

1 Dec 2024

CASE STUDIES

Public Sector Podcast and Case Study: EDDNext's 5 Year IT Modernization Journey

By focusing on incremental improvements, employee involvement, and a relentless emphasis on customer experience, the EDD is paving the way for a more agile, efficient, and user-centered public service.

Jordan Mullins IT Modernization and Cloud

1 Dec 2024