Insights

Let’s Chat: Leading Change and Modernization in Ontario’s Public Service

Michelle E. DiEmanuele, the Secretary of the Cabinet and Head of the Ontario Public Service reflects on leading through change as navigating “whitewater rafting,” balancing technology, AI, and data with …

Kelly Zheng IT Modernization and Cloud

19 Feb 2026

INTERVIEWS

Let's Chat: Transforming Service Delivery for Citizens

What do citizens actually expect from government services today, and where are we still falling short?

Tahleia Bishop General

19 Feb 2026

ON DEMAND

Revolutionizing Community Health: Building a Smarter, Connected Healthcare Future for Colorado

This session discusses practical strategies to transform healthcare services, apply new technologies, and strengthen collaboration across public health agencies

Kelly Zheng Digital Services and Customer Experience

19 Feb 2026

INTERVIEWS

Getting AI Right in Government: Problem Clarity, Shared Accountability, and the Speed of Trust

Emma MacDonald (Stats New Zealand) explains why agencies should start with the policy problem, build cross-functional AI governance owned by senior leaders, and design for explainability that makes humans accountable, …

Benji Crooks Cyber Security and Risk Management

19 Feb 2026

INDUSTRY TRENDS

AI for public servants: Understanding the new AI Assessment Framework

Digital NSW has released a new AI Assessment Framework that captures new AI capabilities and simplifies the user experience.

Catrin Shaw Data, Analytics and AI

18 Feb 2026

INDUSTRY TRENDS PARTNER CONTENT

Building Trusted Foundations for Responsible AI in Government: Strengthening Assurance, Compliance and Content Workflows

A webinar for government leaders on building robust assurance, compliance and intelligent content workflows to support responsible, secure AI adoption across public sector operations.

Karen Hewitt Data, Analytics and AI