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INTERVIEWS
Let's Chat: AI's Transformative Role in Healthcare

Let's Chat: AI's Transformative Role in Healthcare

Vinny Lee from Dell explores how AI can enhance IT healthcare strategies for efficient, patient-centered care, addresses risks like AI bias, and shares key recommendations for successful implementation—unlocking the future …

Madeson Darcy General
13 Feb 2025
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WHITEPAPERS & REPORTS SILVER PARTNER CONTENT
Digital Identity and Payments: Synergies for Enhancing Public Services and Economic Opportunity

Digital Identity and Payments: Synergies for Enhancing Public Services and Economic Opportunity

Enhancing public services with digital IDs and payments

Huining Zeng Cyber Security and Risk Management
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12 Feb 2025
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WHITEPAPERS & REPORTS SILVER PARTNER CONTENT
The Future of Refugee Aid: How Host Countries are Delivering Support Efficiently and Securely

The Future of Refugee Aid: How Host Countries are Delivering Support Efficiently and Securely

Digitalize refugee aid to support those in needs with efficiency and security

Huining Zeng Digital Services and Customer Experience
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12 Feb 2025
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WHITEPAPERS & REPORTS SILVER PARTNER CONTENT
Digital Payments and the Economic Empowerment and Inclusion of Micro and Small Enterprises

Digital Payments and the Economic Empowerment and Inclusion of Micro and Small Enterprises

Digital Payments to Empower SMBs

Huining Zeng Digital Services and Customer Experience
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12 Feb 2025
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INDUSTRY TRENDS
State of the Service Spotlight: Alberta Innovation 2024

State of the Service Spotlight: Alberta Innovation 2024

Explore how Alberta’s public sector is addressing workforce challenges, strengthening cybersecurity, and leveraging digital transformation to navigate budget constraints and drive long-term resilience.

Patrick Joy Digital Services and Customer Experience
10 Feb 2025
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INDUSTRY TRENDS
Public Sector Podcast: Quality & Speed - Bias for Action

Public Sector Podcast: Quality & Speed - Bias for Action

How to find the right balance between quality and speed when it comes to successful customer service delivery.

Heather Dailey Digital Services and Customer Experience
9 Feb 2025
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CASE STUDIES
Case Study: Supporting Frontline Clinicians in SA through Data-Driven Decision Making

Case Study: Supporting Frontline Clinicians in SA through Data-Driven Decision Making

A new learning health system to automate decision-making processes and reduce the cognitive load on clinicians for South Australia

Heather Dailey Data, Analytics and AI
9 Feb 2025
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CASE STUDIES
CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

Learn how South Australia is using Artificial Intelligence (AI), natural language processing (NLP) to close the gaps in the justice system.

Heather Dailey Digital Services and Customer Experience
8 Feb 2025
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