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INDUSTRY TRENDS
The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation

The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation

Harnessing AI responsibly while navigating regulation and the modern digital landscape.

Heather Dailey Data, Analytics and AI
9 Feb 2026
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INDUSTRY TRENDS
Session Recap: Designing for Everyone: Advancing Digital Inclusion

Session Recap: Designing for Everyone: Advancing Digital Inclusion

A session that moves beyond the interface to an analysis of digital inclusion, revealing that universal connectivity is merely the first layer in a complex stack requiring coordinated action on …

Jennifer Balon Digital Services and Customer Experience
8 Feb 2026
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INDUSTRY TRENDS
Session Recap: No Wrong Door: Building a Unified Experience for Citizens

Session Recap: No Wrong Door: Building a Unified Experience for Citizens

“No Wrong Door: Building a Unified Experience for Citizens” with Hayden Lansdell

Jennifer Balon Digital Services and Customer Experience
8 Feb 2026
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ON DEMAND
Designing for Everyone: Advancing Digital Inclusion

Designing for Everyone: Advancing Digital Inclusion

A keynote session for public servants on applying inclusive design principles to close the digital divide and create equitable digital experiences.

Jennifer Balon Digital Services and Customer Experience
7 Feb 2026
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ON DEMAND
No Wrong Door: Building a Unified Experience for Citizens

No Wrong Door: Building a Unified Experience for Citizens

A strategic vision for transforming public service delivery through a citizen-centric model that ensures trusted, inclusive, and connected experiences for all.

Jennifer Balon Digital Services and Customer Experience
7 Feb 2026
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INDUSTRY TRENDS PARTNER CONTENT
6 questions to ask before investing in meeting room solutions

6 questions to ask before investing in meeting room solutions

This e‑book gives you quick, expert guidance through six key questions to ask before choosing a meeting room solution. These questions highlight what truly matters, helping you make smart investments …

Marcos Ruiz IT Modernization and Cloud
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6 Feb 2026
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ON DEMAND
Ensuring Accessibility and Bridging the Digital Divide: Colorado’s Approach to Inclusive Technology and Digital Equity

Ensuring Accessibility and Bridging the Digital Divide: Colorado’s Approach to Inclusive Technology and Digital Equity

As Colorado invests in digital expansion, ensuring equitable access and accessibility remains a top priority

Kelly Zheng Digital Services and Customer Experience
5 Feb 2026
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INTERVIEWS
Let’s Chat: Driving Inclusive Digital Transformation in Government

Let’s Chat: Driving Inclusive Digital Transformation in Government

Gina Johar, SVP of Data and Knowledge Management from Infrastructure Ontario shares how equity, accessibility, and AI are central to her digital strategy

Kelly Zheng Digital Services and Customer Experience
5 Feb 2026
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