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Digital Services and Customer Experience
Ministerial Keynote Address - Digital.NSW 2022
This session will explore the future role that digital will continue to play in delivering citizen centric services to NSW. Minister Victor Dominello MP will share thinking on the impact on customers and the future benefits for the State of NSW.
Workforce, Skills and Capability
Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan
Before we kick off for the HR Innovation Roadshow 2023 in January, delve into an insightful conversation with Catherine McLachlan, Assistant Secretary of the People Strategy and Engagement Branch, from the Department of Home Affairs to understand the Department's shifting role of Human Resources in Public Sector Transformation.
General
eInvoicing – The Key to Improving your AP/AR Operations
Over 100 Commonwealth Government agencies have now become eInvoicing enabled. In this article, find out how e-invoicing works and how it compares with standard invoicing.
Digital Services and Customer Experience
Global Government Innovators eBook
With contributions from 35 public sector leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s 2022 Global Government Innovators eBook has been written to showcase the people and projects that supported their citizens and kept everything running during a chaotic few years, as well as those driving transformation to help build a stronger, smarter, more resilient public sector for the future.
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Partner Content
Strategy and Outcomes Planning
Outcomes Planning and Strategy execution at each branch of the public sector, whilst global best practise, is proving difficult stay on top off, difficult to deploy and is challenging traditional lines of structure and ways of working and triggering cultural resistance. Outcomes planning and program methodology is yet to be mastered as a way of working. Etvia, specialists in strategy execution, have researched this challenge for two years and designed and built the first integrated people, process and technology solution in the world. Our patented Strategy/Outcomes Plan management system is a single point of reference for managing the process from …
Data, Analytics and AI
Exploring the unique challenges of information integration with Claire Forsyth
This conversation revolves around the approach to progressing data and AI capabilities and exploring the intricacies of integrating insights – achieving a whole-of-agency approach to information management.
IT Modernization and Cloud
Digital.NSW 2021 - Interview with Scott Johnston
Hear key insights from Scott Johnston as he explores enabling data usage and security through artificial intelligence.
Data, Analytics and AI
On Demand: AI & Data Showcase 2021 - IP Australia’s Approach to Unlocking the Full Potential of AI, ML and Data
Hear from Margaret Tregurtha, Deputy Director General Policy, and Corporate Division, IP Australia as they discuss 'IP Australia’s Approach to Unlocking the Full Potential of AI, ML, and Data'.
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