Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Clear
INDUSTRY TRENDS PARTNER CONTENT
Act80 Automated

Act80 Automated

The SaaS application that automated the taxpayer verification process for the PA Department of Revenue reaches new heights with the right blend of technology and social awareness during the development …

Paul Konieczny Data, Analytics and AI
Method Automation Services Inc. logo
10 Apr 2025
Flag of United States
INDUSTRY TRENDS
Driving Innovation & Operational Efficiency in Tennessee State Government

Driving Innovation & Operational Efficiency in Tennessee State Government

A discussion highlighting the state’s commitment to operational excellence, strategic planning, and leveraging technology to enhance service delivery.

Jennifer Balon Digital Services and Customer Experience
10 Apr 2025
Flag of United States
INTERVIEWS
Let's Chat: Modernizing Government Services for a Digital Future

Let's Chat: Modernizing Government Services for a Digital Future

Joy Ardanaz discusses the challenges of modernizing government services, emphasizing the shift from legacy systems to cloud-based solutions, and more

Kelly Zheng Digital Services and Customer Experience
10 Apr 2025
Flag of Canada
CASE STUDIES
Case Study: Building a Statewide AI Strategy in South Carolina

Case Study: Building a Statewide AI Strategy in South Carolina

How to build an AI framework that is adaptive, transparent, and aligned with public values.

Heather Dailey Data, Analytics and AI
10 Apr 2025
Flag of United States
INTERVIEWS
Beyond Technology: Luke Halliday on Delivering Real Public Sector Impact

Beyond Technology: Luke Halliday on Delivering Real Public Sector Impact

Discover how Luke Halliday is balancing innovation with legacy systems by focusing on solving real problems, aligning with bigger goals, and making gradual improvements.

Luke Halliday IT Modernization and Cloud
9 Apr 2025
Flag of Australia
GUIDES
Explain Yourself, AI: Why Contestability Is the Next Frontier in Public Sector Ethics

Explain Yourself, AI: Why Contestability Is the Next Frontier in Public Sector Ethics

Research Innovation Council ANZ Executive Summary | Vol.18 | New South Wales State Government | University of Technology Sydney

Patrick Joy Data, Analytics and AI
8 Apr 2025
Flag of Australia
GUIDES
New Solutions to Old Problems: Government AI Readiness and Prioritisation at the Cutting-Edge of technology

New Solutions to Old Problems: Government AI Readiness and Prioritisation at the Cutting-Edge of technology

Research Innovation Council ANZ Executive Summary | Vol.17 | Queensland State Government | Griffith University

Patrick Joy IT Modernization and Cloud
7 Apr 2025
Flag of Australia
INTERVIEWS
Let's Chat: The Role of Data Governance in Government Digital Transformation

Let's Chat: The Role of Data Governance in Government Digital Transformation

Leith Higdon from Export Development Canada emphasizes that strong data governance improves citizen experience by reducing inefficiencies like repeated data entry.

Kelly Zheng Data, Analytics and AI
7 Apr 2025
Flag of Canada

Recommendations

Customer Journey Mapping for the Public Sector
Customer Journey Mapping for the Public Sector
INTERVIEWS 22 Jan 2026
GIW Federal 2025: Michael Boots on Simpler, Smarter, and Built for the Future of Government
GIW Federal 2025: Michael Boots on Simpler, Smarter, and Built for the Future of Government
INDUSTRY TRENDS 14 Nov 2025
2025 Ransomware Holiday Risk Report
2025 Ransomware Holiday Risk Report
INDUSTRY TRENDS 25 Nov 2025
GIW Federal 2025: Policy Development of Horizon 2 of the Government Cyber Security Strategy with Ash Bell
GIW Federal 2025: Policy Development of Horizon 2 of the Government Cyber Security Strategy with Ash Bell
ON DEMAND 29 Nov 2025
Tips from Figma for making your site more accessible
Tips from Figma for making your site more accessible
INDUSTRY TRENDS 5 Dec 2025