Insights

Necessity drives innovation: How councils are thinking differently to tackle shared challenges

Rebecca McKenzie, Chief Executive Officer for Glen Eira City Council, shares how this local council reimagined aged care servicing under immense financial pressures

Jordan Mullins General

8 Dec 2024

INDUSTRY TRENDS

State of the Service: Australian Innovation 2024

Emerging trends, analytics and forecasting in the Australian public sector

Jordan Mullins Digital Services and Customer Experience

3 Dec 2024

INDUSTRY TRENDS PARTNER CONTENT

AI Medical Scribes in Primary Care Report

This research report examines Al scribes’ role in Australian general practice, exploring real-world experiences and the potential to reshape both the clinician and consumer experience.

Julia Suh Data, Analytics and AI

3 Dec 2024

INDUSTRY TRENDS

Public Trust in Digital Government Canada

Current levels of public trust in the Canadian government, what is causing distrust, how the government is working to build it back.

Heather Dailey Digital Services and Customer Experience

2 Dec 2024

INDUSTRY TRENDS GOLD PARTNER CONTENT

Unlock the Strategic Power of AI for Information Governance in 2025

In 2024, we saw organisations making strides in AI adoption, yet challenges persist. Here's how you can turn these lessons into actionable strategies to thrive in 2025.

Lieti Foketi Data, Analytics and AI