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Public Sector Network's Insights
IT Modernization and Cloud
Leveraging Climate Data, Innovation & Public-Private Partnerships
Innovate NZ 2023
In this Fireside Chat session, we hear insights from Jan Sheppard, Chief Data & Analytics Officer, Environmental Science Research, and Heather Peacocke, Chief Advisor, Partnerships, Public Affairs, Climate Adaptation & Evidence, Ministry for the Environment, on how to use data strategically to accelerate progress in climate action, the value in Government and business partnerships in providing NZ with the data to inform and enable meaningful progress in addressing climate change, and how we can use data in innovative ways to partner with communities to ensure a real impact.
IT Modernization and Cloud
Cultural Transformation Leadership: Driving Digital, Data & Privacy Capabilities
Innovate Aotearoa
In this Panel session, hear insights from Tracy Parsons, Chief Data Officer, Ministry of Foreign Affairs & Trade, Gary Baird, Partner, Technology Consulting, EY NZ, and Oliver Thompson, Data Strategy Lead, Callaghan Innovation on how to effectively identify where to prioritize investment to ensure capability building in data use, how to build practices and lift capabilities to meet privacy responsibilities, and the safest approach to managing risks in data collection and the use of generative AI to ensure the safety of citizens, information and strategic interests.
IT Modernization and Cloud
Empowering the Skillsets of Diverse Digital Leaders
Innovate Aotearoa
In this Fireside Chat session, we hear insights from Milica Zivanovic, Deputy Chief Digital Officer, Public Service Commission and Bill Moses, Chief Digital Officer, Public Service Commission on the digital skillset challenge, fostering a culture of learning by encouraging individuals to share their experiences throughout the digital career pathway, how to encourage sharing and collaboration across the public service, and how the skillset challenge can be addressed.
Digital Services and Customer Experience
A Unified Front for Citizens with 'Tell Us Once' Government Services
Innovate WA
Citizens seek frictionless experiences from their government services. They don’t want to inform multiple agencies and complete multiple forms – they want to interact with ‘The Government’ as a single entity. This however presents numerous technical, cultural, process, security and privacy challenges. Greg Italiano, WA Government CIO discusses.
Digital Services and Customer Experience
Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation
After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.
Digital Services and Customer Experience
Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria
At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.
IT Modernization and Cloud
Driving Queensland's Innovation Through Culture and the Right Talent
Innovate QLD
In this GovTalk panel session, our government leaders discuss gaps in skill sets and the best approaches to close the gaps, the post-covid hybrid working environment between home and office and how this changes the way people develop skills and how employees can build on their skills and engage with each other, and finally our leaders discuss the next critical step in closing the gap on skills requirement for the public sector to move forward.
IT Modernization and Cloud
Welcome from Chair: Andrew Garner
Innovate QLD
In this Welcome Address, Andrew Garner, Oceania Government Digital & Technology Lead, EY introduces the event, the importance of the customer and citizen and the event's key themes of strategy, digital and customer experience, technology innovation anddata privacy and consent.
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