Whitepaper: Digital.NSW Showcase 2019

At the Digital.NSW Showcase in September of 2019, over 1,400 attendees gathered to hear about new ways to deliver better services for the people of NSW. Highlights of some of the great work achieved so far were prominent at the 2019 Digital NSW Showcase, the fourth to be held i…

New Zealand Government: Strategy for a Digital Public Service

- Ann-Marie Cavanagh, Acting Deputy Chief Executive from the Department of Internal Affairs

Interview: Stephen Clarke, Principal Advisor - Digital Engineering, NZ Transport Agency

Tell us about the journey to your current role and what it this role entails? I started my work life as an engineer (apprentice toolmaker), but in my 20s I took a career break to go to university. I studied History & Social Anthropology, therefore getting a good grounding in unde…

Interview: Simon Froude, Director at State Records, Attorney-General's Department

Tell us about the journey to your current role and what this role entails? I have worked in the South Australian public sector for over 20 years, with most of that time spent in the information management environment. I have worked across numerous portfolios including central age…

Interview: Samantha Gavel, NSW Privacy Commissioner, Information and Privacy Commission NSW

Tell us about the journey to your current role and what it this role entails? I commenced as NSW Privacy Commissioner in September 2017. As Privacy Commissioner, my role is to promote public awareness and understanding of privacy rights in NSW, as well as providing information, s…

Interview: Nicholas Moss, Program Manager, Queensland Police Service (QPS)

Tell us about the journey to your current role and what it this role entails? I am currently the Program Manager of the Queensland Police Service (QPS) Advanced Data Analytics Capability (ADAC) initiative. ADAC is leading the provision of insight and foresight focused analytic…

Public Sector State of Social Media Report

Joanne Sweeney - Founder and Author - Public Sector Marketing Pros Finding your voice and making an impact on social media can be difficult for a government agency. However, with a defined strategy that aligns with your corporate goals, social media has the potential to influen…

The Unattractive Customer

I recently participated in a panel discussion for Infrastructure Partnerships Australia on the topic of Infrastructure End Users. There was a strong premise that, as providers of infrastructure and services (Government or otherwise), we need to have a customer mindset about our users - in…