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Government Innovation Week Federal Insights

INTERVIEWS
Let's Chat: Key Factors for a Successful Zero Trust Journey

Let's Chat: Key Factors for a Successful Zero Trust Journey

Joanna Murphy from Shared Services Canada emphasizes executive sponsorship as key to Zero Trust adoption.

Kelly Zheng Cyber Security and Risk Management
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Overcoming Challenges in Government Transformation with Courage and Communication

Let's Chat: Overcoming Challenges in Government Transformation with Courage and Communication

Robert Conlin from IBM Canada emphasizes the importance of communication in government transformation, ensuring that employees see themselves in the organization's strategy.

Kelly Zheng Digital Services and Customer Experience
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Prioritizing Personalization, Accessibility & Trust for Better Public Services

Let's Chat: Prioritizing Personalization, Accessibility & Trust for Better Public Services

Scott Jones discusses the importance of improving public services by prioritizing citizen experience, protecting privacy, and fostering accessibility — all while building public trust.

Kelly Zheng Digital Services and Customer Experience
7 Apr 2025
Flag of Canada
INDUSTRY TRENDS
AI and Predictive Analytics: Shaping Decisions Across Sectors

AI and Predictive Analytics: Shaping Decisions Across Sectors

Exploring the balance between generative AI and predictive analytics, this write up highlights the transformative potential, ethical considerations, and practical applications in shaping data-driven decisions across the public sector.

Madeson Darcy Data, Analytics and AI
21 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Ima Okonny highlights the importance of predictive analytics in anticipating citizen needs by leveraging disaggregated data to identify service delivery gaps.

Kelly Zheng Data, Analytics and AI
12 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Leveraging AI for Improved Decision-Making and Efficiency in Government

Let's Chat: Leveraging AI for Improved Decision-Making and Efficiency in Government

Cedric Jean-Marie discusses the role of predictive analytics and generative AI in improving decision-making and efficiency in government.

Kelly Zheng Data, Analytics and AI
11 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Leveraging AI and Automation for Improved Public Sector Efficiency and Access

Let's Chat: Leveraging AI and Automation for Improved Public Sector Efficiency and Access

Mona Datt discusses the challenges organizations face in aggregating data, especially when it is siloed and stored in various formats, such as healthcare records.

Kelly Zheng Data, Analytics and AI
11 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Digital Transformation at the National Research Council

Let's Chat: Digital Transformation at the National Research Council

Joel Martin discusses the National Research Council's unique approach to digital transformation, exploring innovation across corporate services, government collaborations, and research.

Kelly Zheng Digital Services and Customer Experience
11 Mar 2025
Flag of Canada
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