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Technology & Transformation
Driving innovation and transformation in the Ontario public sector
Making services accessible to all usersThe majority of citizens don’t care to differentiate between the various tiers of government; they simply want their government agencies to provide them with the services they require when they need them. It is therefore the responsibility of all government or…
Technology & Transformation
Connecting Albertans via the Provincial Broadband Strategy
Stephen Bull, the Senior Assistant Deputy Minister and Corporate Chief Information Officer at Service Alberta discusses connecting Albertans via the provincial broadband strategy
Cyber Security & Risk Management
Internal Cyber Security Threats
A report by the respected Ponemon Institute in 2022 stated that ‘insider threats have increased in both frequency and cost over the past two years. Credential thefts, for example, have almost doubled in number since 2020’.[5] An article commenting on the report says that the overall number of incidents went up by 44% in just two years, whilst the cost to impacted organizations went up from US$11.45 million in 2020 to an average of US$15.4 million in 2022, which is a 34% increase. Moreover, the average number of days it took to contain an incident in 2022 was 85 days, …
Local Government & Communities
Modernising Council Services to Revolutionise Customer Experience
Part of the Local Government National Insights Series - 5 Key Takeaways based on Public Sector Network’s Virtual Event, 1 June 2022)Like all tiers of government across Australia, the local government sector has been ravaged by the global pandemic and the continued after affects. Though most of the …
Digital Government & CX
Enhancing Citizen Experience with Cross-Agency Collaboration
Nathan Wilson, Director of Innovation & Collaboration, Business Solutions, from Sasktel discusses enhancing citizen experience with cross-agency collaboration
Technology & Transformation
Accelerating Transformation in Healthcare – Enabling Shifts to Predictive, Preventative, Personalized and Participatory Care
Dr David Rauchwerger, Chief and Medical Director of the Emergency Medicine Program and Sexual Assault and Domestic Violence Program, from Mackenzie Health discusses enabling shifts to predictive, preventative, personalized and participatory care
Cyber Security & Risk Management
The Banning Of TikTok On Government Devices
TikTok, which is a globally popular short video-sharing app, is owned by a billion-dollar Chinese tech company called ByteDance. Though it has been around for several years and has a large user base amongst teens and those in their twenties, the app has become the latest product in a political tug-of-war between China and numerous western democracies, with Canada being the latest.
Cyber Security & Risk Management
Spike In Australian Cyber Attacks
Speaking in November 2022 after the release of the ACSC report and after the two major corporate breaches, Prime Minister Anthony Albanese said ‘it's a huge wakeup call and companies need to get their act together...we need to do much better.’ He then added that ‘the government has stepped up, [now] the private sector needs to step up in the interest of their customers but also their own interest.’[7]
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