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National Security & Public Safety
Achieving Digital Transformation across the Australian Public Service by 2025
Ultimately the Data Scheme is focussed on “increasing the availability and use of Australian government data,” so that it helps government to deliver services that are “simple, helpful, respectful and transparent,” allowing government to operate better. This creates great possibilities, and thus the ONDC is always optimistic, “believing that the best is always yet to come.” Data has largely become a “significant world currency,” with the volume of data “growing at an exponential rate.” In a practical Australian sense, during the global financial crisis a little over a decade ago, Australian government officials, who were involved in trying to alleviate …
Digital Government & CX
Spotlight Interview - Spotlight Interview – Digital Government and CX ANZ Q2 National Insights
Government is in an interesting position when it comes to technology trends. The pandemic has accelerated the shift to digital interaction. 59% of citizens we surveyed recently told us they increased their use of government digital platforms since the start of 2020. App dedicated and mobile responsive applications are becoming expected by citizens, which in turn means the same functions and features are being compared to leading digital applications such as Uber. We are seeing approaches of user centered design and development become common practice, there is now much more focus on capturing the voice of citizen to make design …
Digital Government & CX
Spotlight Interview - Hitting Digital Transformation Targets across the Public Sector
We are seeing more SAAS-based technologies which require a different mindset and capabilities. They will need to deal with evolved architectures, new procurement models and integration methods. We believe automation and orchestration will be significant factors in the SAAS world. The state of legacy technologies in organisations has been seen as a significant inhibitor. Most have adopted ‘quick fixes’ and workarounds to respond to essential services required in the midst of the pandemic e.g. remote office and online business activity. Unfortunately, a lot of these updates are temporary in nature and don’t provide a long-term solution. Organisations should be looking …
National Security & Public Safety
The impact of climate change on emergency management responses
Across Australia, the start of the pandemic also coincided with more floods, bushfires and other natural disasters. The week that COVID-19 was first detected in late December 2019, was also the week that the black summer bushfires began across eastern Australia. Since then, all emergency services have been over-stretched and at times, overwhelmed. When coupled with imposed limitations on movement, resource reallocation, and team and volunteer restrictions due to quarantine requirements, the COVID-19 pandemic has forced a reassessment of emergency management and pandemic response activities. Below we hear first-hand accounts from Dr Alan March, Professor, Urban Planning, Disaster Risk Reduction …
Cyber Security & Risk Management
The Security Juggling Act
How Does Your Security Stack Up? According to survey respondents from the ANZ Cyber Security Roadshow in 2021 , the majority of Australia and New Zealand's public sector agencies are currently in the strategy development and implementation phases of t…
Cyber Security & Risk Management
The Cyber Journey with Okta
The last couple of years since the start of the pandemic have seen an increase in the types and number of cyber security threats, but also in the brazenness of the attacks. According to the survey responses, over half of Australia’s public sector agencies are currently impleme…
Operational & Process Excellence
Speaker Spotlight Q&A: Gregory Spearman, Purchasing Director; City of Tampa
Gregory K. Spearman is a native of Glenwood, GA and received his B. S. Degree from Fort Valley State University, Fort Valley, Georgia, a Master’s Degree from Atlanta University in Atlanta, Georgia and his M.P.H. Degree from the University of Texas Health Science Center in Houston, TX. Having a supplier diversity program is extremely important because of the need to ensure diversity, equity, and inclusion (a/k/a DEI) in the bidding and contracting process. Small and minority owned businesses can and do perform well if there is a serious effort to de-mystify the bidding process, remove barriers that prevent them from …
People & Culture
Improving Leadership Representation for Women from Diverse Backgrounds
The following ten rules are based specifically on Senator Jaffer’s experience, but she says they are particularly important if you want to break down barriers. That is a very difficult thing to do, but it is much easier than it was 50 years ago. Moreover, there is a much bigger group of women in the public service these days, verging on 50%, but there is still not the diversity of backgrounds in the parliament or in the public service as there is in general society, so there is still a lot of work to do in order to get the …
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