Melissa Cowan
11 November 2024
Digitally enabled transformation provides opportunities to deliver better, more efficient services.
Mark Howard, Executive Director, Digital Strategy, Investment and Assurance, Department of Customer Service and Natalie Smith, Associate Professor, University of Sydney are taking part in a Fireside Chat about digitally enabled transformation at the Digital Showcase on 27 November.
They’ll speak about a recent report by Digital NSW and University of Sydney which offers guidance for project sponsors of digitally enabled transformations in NSW Government.
Read more about what project sponsors need to be successful in driving digital transformation.
Recommendations
Customer Journey Mapping for the Public Sector
Transforming Compliance with Digital
The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation
The Public Sector Podcast: Bridging the Gap - Strengthening Collaboration Across Technology, Program, and Leadership
The Public Sector Podcast: Making Digital Security Everyone’s Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World
