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Digital Services and Customer Experience

On Demand: Innovate Virginia 2022 - People, Processes & Data: Tools for a Thriving Virginia

Hear from the expert panel as they unpack - People, Processes & Data: Tools for a Thriving Virginia
On Demand: Innovate Virginia 2022 - People, Processes & Data: Tools for a Thriving Virginia
United States 17 Jan 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
General

On Demand: Service Transformation Innovation Webinar

Insights from Simon Adcock, Manager Customer, Information and Technology Service, Wollondilly Shire Council and other experts on how to provide streamlined services to users through customer-centric service delivery models, better manage resources, workflows and field services across business functions and operations and drive seamless CX across a range of digital services, capitalising on each customer interaction to eliminate process duplication.
On Demand: Service Transformation Innovation Webinar
Australia 17 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate Pennsylvania 2022 - Engaging Citizens for More Equitable Outcomes

Watch our panel of subject matter experts as they discuss Engaging Citizens for More Equitable Outcomes
On Demand: Innovate Pennsylvania 2022 - Engaging Citizens for More Equitable Outcomes
United States 16 Jan 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
Workforce, Skills and Capability

On Demand: Webinar: What is the Future of Spend?

Insights from Rob Halsall, Chief Procurement Officer, Transport for NSW; Lisa Peters, Managing Director - Accenture Enterprise Services for Government (AESG), Accenture; Chon Raman, Chief Operating Officer, Intelligent Spend & Business Network, APJ at SAP; and Katri Bloomfield, Director of Innovation and Transformation Services, SAP on the ongoing challenges and trends that impact the external workforce and sustainability.
On Demand: Webinar: What is the Future of Spend?
Australia 14 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate Queensland 2022 - Reimagining Digital Products from Queensland Government Keynote

Government Keynote: Reimagining Digital Products from Queensland Government Join Gavin as he discusses about:Exploring emerging digital opportunities across your departmentInnovating to improve accessibility and reach of digital servicesEnsuring access to alternatives for users with limited access …
On Demand: Innovate Queensland 2022 - Reimagining Digital Products from Queensland Government Keynote
Australia 13 Jan 2023
On Demand
Members-only
Save Jane Murugan Author avatar
Workforce, Skills and Capability

On Demand: Innovate Queensland 2022 - Public Sector Transformation and Leadership: Building Public Sector Resilience in the ‘New Normal’ Panel Discussion

Panel Discussion: Public Sector Transformation and Leadership: Building Public Sector Resilience in the ‘New Normal’Join this expert panel to unpack strategies on:How do you drive digital transformation through strong and flexible leadership?How do you ensure your culture and digital strategy are a…
On Demand: Innovate Queensland 2022 - Public Sector Transformation and Leadership: Building Public Sector Resilience in the ‘New Normal’ Panel Discussion
Australia 13 Jan 2023
On Demand
Members-only
Save Jane Murugan Author avatar
Digital Services and Customer Experience

On Demand: Innovate Queensland 2022 - Combining Technology, Data, People and CX to Drive Queensland’s Digital Future Panel Discussion

Panel Discussion: Combining Technology, Data, People and CX to Drive Queensland’s Digital Future How do you identify top priorities to support ongoing innovation in your department?How do you ensure whole of department compliance and collaboration to achieve the state-wide vision?What policies and …
On Demand: Innovate Queensland 2022 - Combining Technology, Data, People and CX to Drive Queensland’s Digital Future Panel Discussion
Australia 13 Jan 2023
On Demand
Members-only
Save Jane Murugan Author avatar
Cyber Security and Risk Management

On Demand: Innovate Queensland 2022 - Blueprint for a Digitally Secure Queensland Government Partner Session

Partner Session: Blueprint for a Digitally Secure Queensland Government Optus’ Government 4.0 provides a blueprint to adapt public services through four significant shifts in the way they will engage with the network economy. This will change the way public institutions will work and how they need …
On Demand: Innovate Queensland 2022 - Blueprint for a Digitally Secure Queensland Government Partner Session
Australia 13 Jan 2023
On Demand
Members-only
Save Jane Murugan Author avatar

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