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Data & Analytics
Integrating and Stabilising Platforms to Leverage Future Data, Analytics & AI Capabilities
We want to support the innovation and co-creation of services and experiences for students by creating distinctive, equitable, accessible, culturally attuned and user-shaped experiences across the university. Director of Planning and Information, University of Auckland The second section, as stated earlier, is about using data for the benefit of students. This realisation crystallised during the height of COVID-19, when some students continued to engage with the campus, even whilst the majority of students and staff were at home. “We wanted to understand who was on campus, who wasn’t, and who needed extra support.” Prototypes for understanding student engagement “were rapidly …
Data & Analytics
Protecting Data and Mitigating Risk with Comprehensive Data Governance Frameworks
At the recent Public Sector Data Governance and Privacy event, we heard from Michelle Veljanovska, Director, Information Management, Analytics & Strategic Governance, Office of the Australian Information Commissioner as she dived into how to prioritise improving data literacy and building a data-driven department. In this article she explores: The first thing to consider is that “privacy isn’t (or shouldn’t be) a thing to be feared. Rather, it should be leveraged to build better trust and confidence for our interaction with government services.” To achieve this, it may be necessary to think of privacy as a journey. Usually only the essential …
Data & Analytics
Leveraging data science to lead transformation in the public sector
While many of these issues are unlikely to go away, one way of combatting some of the negative effects is by using open data, which as long as there is access to the internet, is “data that’s available to anyone, anywhere, anytime.” It is generally data that is “collected by or on behalf of government,” but is done so with “people’s privacy, sovereignty and security” protected and in mind. In many ways, “the open data ecosystem is like a public library, which is the original open data service.” Libraries have a range of products “in different formats, with a huge …
Data & Analytics
Business Intelligence & Data Warehousing for Government
One of the reasons for the creation of the new function and teams was because “we’ve got a legacy environment that is siloed, manual and a very people-intensive process.” The output of all the new functions will be “an Enterprise Data Hub that will deliver great outcomes” to both the agency and ultimately the Victorian community. All of this can only work because of the new architecture that is built around the hub to enable and empower it to “deliver incremental value.” WorkSafe Victoria has many disparate parts to its business and all of the parts need to work together …
Data & Analytics
Transforming 0s & 1s into Actionable Insight
Data is just a bunch of ones and zeros. Or at least that’d be the case without the expertise of professionals who turn information into actionable insights, and tools that make gigabytes of data digestible. Today, more and more organisations – in the private and public realms – are opening up their doors to big data and unlocking its power—increasing the value of a data science and scientists who know how to tease action from binary information. We surveyed attendees at the recent Data Science and Machine Learning Virtual Event, which was attended by almost 200 APS data professionals, to …
Data & Analytics
Big Data in the Public Sector: Three Ways Big Data is Reshaping Government Services
Data is the currency of the technological economy, with data science incorporated into almost every industry in 2020. The public sector, while trailing behind private enterprise, has become increasingly aware of the value that can be extracted from data sets. With advancements in technologies such as machine learning and cloud computing, coupled with global Open Government initiatives, emerging Big Data use cases in healthcare, transport, agriculture, justice and resource management are all shedding light on the opportunities of data as a critical asset. Most public sector data and information management professionals across Australia and New Zealand (A/NZ) understand data for …
Data & Analytics
Data Science & Machine Learning for the Public Sector
“The DPC had long had a data team, but “we were not really a data science place. We were very much just an analytical team.” A department like DPC has a constant flow of data coming in, and analysing it efficiently and appropriately is the role of the data team. They were good at their job, “but we found that there was more that we could be doing with the data to really exploit that data in a better way. We also needed to do it quicker.” There was a lot of talk around the team about how this could …
Data & Analytics
Scaling and maturing automation to drive employee and student experience
The main focus of the automation was bots, software programs designed to perform repetitive tasks. But most of these bots “were on individual computers with no consistent coding.” There also wasn’t a lot of control around the bots, but the biggest problem was that there “was a lot of fear from staff around jobs,” specifically that automation could render some roles redundant. Overall, there were a lot of issues and misconceptions. The purpose of automation and RPA is to have “something that is scalable, easy to use and consistent amongst all environments.” Ultimately it is about reducing risks and errors, …
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