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INDUSTRY TRENDS
“We Don’t Need Smarter Chatbots—We Need Smarter Content”

“We Don’t Need Smarter Chatbots—We Need Smarter Content”

Chatbots can’t fix messy content—only smarter content can.

Heather Dailey Digital Services and Customer Experience
26 May 2025
Global
INTERVIEWS
The Public Sector Podcast: Determining & Detailing Your 2025 Strategic Plan

The Public Sector Podcast: Determining & Detailing Your 2025 Strategic Plan

Grounded insight from some of the Colorado's finest public sector leaders into crafting effective, lasting strategic goals

Heather Dailey Workforce, Skills and Capability
26 May 2025
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INDUSTRY TRENDS PARTNER CONTENT
Attekus - New Customer Announcement - City of Swan

Attekus - New Customer Announcement - City of Swan

City of Swan has selected Bookable to manage over 445 bookable spaces.

Samara Holcombe Digital Services and Customer Experience
Attekus logo
19 May 2025
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INDUSTRY TRENDS
Delivering seamless migrations and a future-ready platform

Delivering seamless migrations and a future-ready platform

The story of how the Department for Business and Trade tackled the complex challenge of building a new platform while seamlessly migrating 41 critical services off GOV.UK PaaS under tight …

Heather Dailey IT Modernization and Cloud
19 May 2025
Global
INDUSTRY TRENDS
Webinar Recording: Fostering Collaboration Between Public Sector and Industry Within WA

Webinar Recording: Fostering Collaboration Between Public Sector and Industry Within WA

Discover how industry can collaborate with the WA Government to drive digital transformation and improve citizen services.

Benji Crooks General
16 May 2025
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WHITEPAPERS & REPORTS
Unlocking capabilities to uplift service experience

Unlocking capabilities to uplift service experience

The 2024 Public Sector Network Local Government Roadshow, in partnership with KPMG, spotlighted the urgent need for innovation to meet growing community expectations amid ongoing challenges.

Jane Murugan General
14 May 2025
Global
INDUSTRY TRENDS
AI for public servants: What are your responsibilities?

AI for public servants: What are your responsibilities?

Understand your responsibilities when using AI as a public servant.

Catrin Shaw Data, Analytics and AI
9 May 2025
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INDUSTRY TRENDS
AI for public servants: Identifying AI in your systems

AI for public servants: Identifying AI in your systems

To know how to safely use AI in your systems, you must first identify if you’re using it.

Catrin Shaw Data, Analytics and AI
6 May 2025
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