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Madeson Darcy's Insights
People & Culture
Creating a People-Focused Public Sector that Will Drive the Future of Work
Roadshow 2023: HR and Future of Work
In this Fireside Chat discussion, we hear from Kimberly White, Director, Workplace Initiatives, Department of Labour, Skills & Immigration, Government of Nova Scotia and Valerie Thompson, Senior HR Leader/Business Partner, CGI on how to create a people-focused public sector. Our government leaders discuss how to realign workplace expectations and redefine the workplace, how leaders can identify issues and shift employee-centred practices, how to create safe, productive and open teams and the top initiatives driving people-focused change.
People & Culture
How Are HR Leaders Shaping a Future-Ready Government
Roadshow 2023: HR and Future of Work
Rhonda McGinnis, Executive Director Strategic Human Resources Management Services Division serving the Economy Sector Ministries from BC Public Service discusses creating a successful future of work roadmap for your organization
People & Culture
Investing in Talent Development, Upskilling and Reskilling to Build the Future Workforce
Roadshow 2023: HR and Future of Work
In this Government Keynote session, we hear from Chelsea Dahl, Director, Talent Acquisition Service Enhancement, Government of Alberta, on overcoming the deficits and challenges in the talent acquisition process in the Alberta public sector, and how to design and implement recruitment service for the workforce of the future. Our government leader explains two key areas in further detail: Recruitment Demand - factors that drive increased demand, internal vs external demand, challenges with internal recruitment and talent, external factors (ie - increased competition for top talent) Data-Informed Recruitment - better access to workforce analytics, redesign off & on-system recruitment process, expansion …
Digital Government & CX
From a Systematic to a Human-Centered Approach - How Technology is Enhancing Citizen Services
Public Sector Innovation Show - Ontario
At our Public Sector Innovation Show - Ontario, Renu Kulendran, Deputy Minister from The Ministry of Public and Business Service Delivery deep dives into how technology improves citizen services in the public sector.
Digital Government & CX
Innovating with Emerging Technologies: What’s Next for the Public Sector
Public Sector Innovation Show - Ontario
In this partner session, we hear from Sujatha Kamma, Public Sector Industry Advisor, SAP ISBN, discusses the broader idea of how public sectors can use and adapt innovation while showcasing the ideas that SAP has regarding innovation in the public sector. Sujatha focuses on resilience and employees being the focus of innovation in a department and how in 2023 and future, governments can focus more closely on the citizen and better ways to understand them.
Data & Analytics
Trust, Accountability, and Privacy with New Technologies
Public Sector Innovation Show - Ontario
In this panel discussion, our government leaders discuss which technologies have the greatest transformative potential and how governments can harness their benefits, how best to address the challenges of these technologies, and how best to protect the privacy and security of citizens' data. Hear insights from Kalyan Chakravarthy, CIO, Electrical Safety Authority, Uma Gopinath, CIO, Metrolinx and Gord Reynolds, VP, Commercial Advisory & Strategy, Infrastructure Ontario.
Digital Government & CX
The Future of Public Services: Anticipating Trends and Preparing for Change
Public Sector Innovation Show - Ontario
In this panel discussion, we hear insights from Maud Murray, Deputy Minister, Ministry of Red Tape Reduction and Darrel Shaw, Client Partner, Public Sector, IBM and Greg Essensa, Chief Electoral Officer, Elections Ontario on how their departments have leveraged technology to improve their services and the citizen experience and how they have used evolving technology to respond to changing citizen demands and expectations. The panel members also discuss the challenges they have faced meeting citizen needs in the past and how they have overcome these challenges and will in future.
Data & Analytics
Mastering Your Data: Data Management Tools to Improve Service Delivery in the Public Sector
Public Sector Innovation Show - Ontario
In this Welcome Address, we hear from Reem Gedeon, Consulting Services Leader - Ontario Public Sector, CGI on her experience at CGI and the data management tools that improve service delivery in the public sector, including leveraging AI for good and how to be inclusive and transparent when looking at data. Data is driving our decision and modelling, and AI is leveraged.
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