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Heather Dailey's Insights

INDUSTRY TRENDS
The Public Sector Podcast: Bridging the Gap - Strengthening Collaboration Across Technology, Program, and Leadership

The Public Sector Podcast: Bridging the Gap - Strengthening Collaboration Across Technology, Program, and Leadership

The real engine of digital transformation? People, capacity and change management.

Heather Dailey Digital Services and Customer Experience
9 Mar 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Government Response to Data Breaches: Privacy Lessons Learned and Best Practices

The Public Sector Podcast: Government Response to Data Breaches: Privacy Lessons Learned and Best Practices

How to respond to data breaches with confidence while strengthening privacy and building a proactive data-protection culture.

Heather Dailey Cyber Security and Risk Management
2 Mar 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Future-Forward Georgia – Innovation with Integrity

The Public Sector Podcast: Future-Forward Georgia – Innovation with Integrity

Scaling what works: Georgia’s approach to building a smarter, more secure and more inclusive state.

Heather Dailey IT Modernization and Cloud
23 Feb 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Making Digital Security Everyone’s Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World

The Public Sector Podcast: Making Digital Security Everyone’s Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World

Turning cyber security from an IT issue into a shared workplace habit.

Heather Dailey Cyber Security and Risk Management
16 Feb 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation

The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation

Harnessing AI responsibly while navigating regulation and the modern digital landscape.

Heather Dailey Data, Analytics and AI
9 Feb 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals

The Public Sector Podcast: Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals

Moving beyond digitisation to deliver truly user-centred, value-driven government services.

Heather Dailey Digital Services and Customer Experience
2 Feb 2026
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INDUSTRY TRENDS
The Public Sector Podcast: From IM/IT Reform to Citizen-Centric Government: The Journey to Connected Services BC

The Public Sector Podcast: From IM/IT Reform to Citizen-Centric Government: The Journey to Connected Services BC

BC’s plan to deliver seamless, life-event-based public services by 2030.

Heather Dailey Digital Services and Customer Experience
27 Jan 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Strength in diversity: Unlocking cyber security’s full potential

The Public Sector Podcast: Strength in diversity: Unlocking cyber security’s full potential

A conversation on how diverse perspectives strengthen cyber resilience and drive innovative responses to today’s security threats.

Heather Dailey Cyber Security and Risk Management
19 Jan 2026
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