Let’s Chat: Building Responsible AI in Municipal Government

Sumon Acharjee, CIO of the City of Markham emphasizes that responsible AI is about ongoing stewardship, not simply deploying technology. He highlights the importance of continuous monitoring, training, and human oversight to ensure AI remains fair, transparent, and aligned with its intended purpose. The City is also leveraging AI to strengthen privacy protections, improve data quality, and support information disclosure processes. To prepare for rapid technological change, he stresses staying current with modern platforms, investing in training, and fostering communities of practice where teams can learn from one another and build hands-on experience with emerging technologies.