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Digital Government & CX
Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria
At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.
General
PSN Marketplace FAQ
Answers to some of the most commonly-asked questions about our Marketplace.
Health & Human Services
Healthcare Infrastructure Conference - Post Event Report
Healthcare Infrastructure Showcase: Digital & Patient Experience
This report includes polls from the audience, names of organizations and people that were at the event, and more
Digital Government & CX
Let's Talk Data Literacy: A Q&A with Sylvain Belanger, Executive Director and Chief Information Officer at Treasury Board of Canada Secretariat
The interview with Sylvain Belanger, Executive Director and Chief Information Officer at the Treasury Board of Canada Secretariat, explores the importance of data literacy. Belanger emphasizes the need for public sector employees to be proficient in data literacy to make informed decisions. He discusses the challenges in promoting data literacy and highlights the role of leadership in fostering a data-driven culture within government organizations.
Digital Government & CX
Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.
For governments, platforms pave the way for aggregating services, thereby offering more efficient, connected, personalised and trusted citizen experiences. As we navigate the digital economy, the focus is clearly shifting from individual digital products to more expansive digital platforms. These platforms are the meeting place where supply meets demand, where innovation meets opportunity, where need meets service and where problems meet solutions.
Data & Analytics
AI and the Emerging Trust Challenge
As we move into an era where AI is becoming ubiquitously available, new trust challenges emerge, requiring a re-evaluation of traditional technology verification paradigms. Trust in AI will be critical for its success and acceptance, akin to traditional software. The journey is young but full of promise and opportunity.
Digital Government & CX
Bridging the Digital Divide: Prioritising Digital Equity in Western Australia
Innovate WA
Digital inclusion and equity in Western Australia: WA’s priorities for digital citizen experiences and why transforming access to essential digital identity and financial services needs to become a top priority for government.
General
Making the Most of Your PSN Marketplace Listing
Congratulations on joining Public Sector Network’s Marketplace!Listing your business allows buyers from all levels of government to find you when they're searching for solutions to their problems. It is your first step to establishing your business as a trusted solution provider to Government - but…
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