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Cyber Security & Risk Management
On Demand: Preventing and Detecting Occupational Fraud Webinar
Hear this 60-minute webinar on demand with guest speaker Stephanie Polson, a Forensic Accounting expert from Deloitte’s Forensic and Risk Advisory practice who will provide insights on the latest trends and current areas of risk in the Public Sector. Gain insights from Andrew Chapman, Head of Solutions Consulting, SAP Concur; Vanessa Franks, Director, Corporate Governance, People and Performance, Department of State Development, Infrastructure, Local Government and Planning (QLD); and Lorena Arpke, Assistant Commissioner, Australian Taxation Office.
Data & Analytics
How to Provide a Coherent & Connected Public Service Panel Discussion - AI & Data Showcase 2022
Public Sector AI and Data Showcase 2022
Hear from our expert panel of speakers from the Office of the National Data Commissioner and Special Advisor, AIHW, the Digital Transformation Agency and the Department of Education, Skills, and Employment as they discuss driving the next phase of maturity to create a more connected public service.
Data & Analytics
On Demand: Innovate NZ 2021 - The Reserve Bank’s Approach To Data For Outcomes
Hear from Steffi Schuster, Head of Data and Statistics, Reserve Bank of New Zealand – Te Pūtea Matua as they discuss 'The Reserve Bank’s Approach To Data For Outcomes'.
Digital Government & CX
On Demand: Innovate NZ 2021 - Improving the Digital Citizen Experience
Hear from John Mackenney, Principle Digital Strategist, and Jason Satherley, New Zealand Country Manager, Adobe as they unpack strategies on 'Improving the Digital Citizen Experience'.
Digital Government & CX
On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ
Hear Insights from Chris Lokum, General Manager People Group, Waka Kotahi New Zealand Transport Agency; McLeish Martin, Head of Client and Channel Experience, Ministry of Social Development; Darren Douglas, Group Manager of Digital Strategy and Investment, Ministry of Health; and Anita Easton, Head of Data and Information, Oranga Tamariki—Ministry for Children on 'Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of New Zealand'.
Digital Government & CX
On Demand: Powered by Personalisation Webinar
Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
People & Culture
On Demand: The Great Onboarding Webinar
Hear from government experts as they discuss the core aspects of the employee experience that you should focus on to set your organisation apart from your competition, and allow you to navigate future change confidently.
Digital Government & CX
Partner Content
NSW Department of Customer Service Digital Licensing Case Study: Realising $40m+ Benefits with CGI and AMANDA
NSW Dept of Customer Service digital licensing case study. NSW wanted to provide its citizens and businesses the convenience of digital self-service licensing. The Licence.NSW platform, powered by AMANDA, was implemented by CGI. For New South Wales, removing customer roadblocks and wait times by digitising licensing has helped the state meet contemporary expectations around customer self-service while making it easier for businesses to operate.
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