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Digital Services and Customer Experience

Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation

A showcase of innovative approaches by G7 members and Ukraine to modernise public services and make governments more citizen-friendly.
Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation
Australia 24 Nov 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Digital Services and Customer Experience

Public Trust – How Much Does the Australian Government Really Have?

A Look into How Trust is Measured, Built and Maintained
Public Trust – How Much Does the Australian Government Really Have?
Australia 22 Nov 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Cyber Security and Risk Management
Partner Content

Licence Plate Recognition – what it is and how does it work?

License Plate Recognition (LPR) technology uses cameras and software to read vehicle plates, automating processes like traffic management, law enforcement, and parking access, making it essential for efficient urban mobility …
Licence Plate Recognition – what it is and how does it work?
Australia 18 Nov 2024
Industry Trends
Public
Save Jordan Cullis Author avatar
Workforce, Skills and Capability

Ramping up L&D in Government - The Future Looks Bright

Top Three Trends
Ramping up L&D in Government - The Future Looks Bright
Australia 16 Nov 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Digital Services and Customer Experience

Digital Accessibility Policies and Practices for PDF Forms | New Zealand National Report

This report analyses New Zealand Central Government digital accessibility policies, highlighting the shift from PDF to HTML forms to enhance inclusivity and meet accessibility standards.
Digital Accessibility Policies and Practices for PDF Forms | New Zealand National Report
New Zealand 14 Nov 2024
Industry Trends
Public
Save Patrick Joy Avatar
Digital Services and Customer Experience

Digital Accessibility Policies and Practices for PDF Forms | United States National Report

This report analyses USA federal and state digital accessibility policies, highlighting the shift from PDF to HTML forms to enhance inclusivity and meet accessibility standards.
Digital Accessibility Policies and Practices for PDF Forms | United States National Report
United States 14 Nov 2024
Industry Trends
Public
Save Patrick Joy Avatar
Digital Services and Customer Experience

Digital Accessibility Policies and Practices for PDF Forms | Five Eyes Report

This report analyses AU, CA, NZ, US, UK digital accessibility policies, highlighting the shift from PDF to HTML forms to enhance inclusivity and meet accessibility standards.
Digital Accessibility Policies and Practices for PDF Forms | Five Eyes Report
Australia 14 Nov 2024
Industry Trends
Public
Save Patrick Joy Avatar
Digital Services and Customer Experience

Learning from the success of the Process and Technology Harmonisation (PaTH) Program

Digital NSW 2024
An excellent example of cross-government collaboration in the digital transformation space
Learning from the success of the Process and Technology Harmonisation (PaTH) Program
Australia 13 Nov 2024
Industry Trends
Public
Save Melissa Cowan Avatar

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