Case Study: Accelerating Digital Capability and CX in Government services - Driving Innovation, Trust, and Efficiency

How the DHS is expanding enterprise-wide solutions, leveraging AI, and continuing to improve internal capability to support inclusive, client-focused public services.

AI for public servants: What are your responsibilities?

Understand your responsibilities when using AI as a public servant.

AI for public servants: Identifying AI in your systems

To know how to safely use AI in your systems, you must first identify if you’re using it.

Leading with Purpose: How Busselton Water is Driving Innovation from the Inside Out

An interview with David Hughes-Owen, CEO of Busselton Water, as he shares how curiosity, connection, and clarity are powering meaningful change in a small but agile utility.

Harnessing Emerging Technologies for a Digital Future

Durga Koda, Fujitsu’s CTO, explored how emerging technologies like AI are revolutionizing public services globally, emphasizing innovation, responsible adoption, and real-world examples—from Estonia’s digital government to managing AI’s ‘teenage’ growing …

Public Sector Podcast: Ohio's Local Government: Challenges and Opportunities in Innovation and Technology

Learn the value of matching technology solutions to community priorities, encouraging open dialogue, and earning public confidence by delivering clear, accessible, and people-focused digital services.

Redefining Public Service

Redefining public service through tech, collaboration, and equity to build a responsive, inclusive government for all citizens of British Columbia.

Let's Chat: Bridging Colorado’s Digital Divide with Strategic Infrastructure and Equity Initiatives

Brandy Reitter discusses the state's efforts to tackle challenges like missing middle-mile infrastructure and digital equity.