Digital Transformation at the Government of Alberta

Here, Peter Madden, Senior Enterprise Account Executive-Western Canada Government at ServiceNow sits down with Terry Schultz, Director of Business Technology and Innovation at the Government of Alberta to explain how unification on a single technology helped achieve their business transformation.

Like Comment

In this fireside chat our leaders discuss how: 

  • Technology modernization facilitated exceptional client service, regardless if they’re a member of the public or a regulated business 
  • Leveraging data and analytics helps drive evidence-based decision making



Most Popular Insights

Protecting Government Services from Modern Identity Threats: Why Identity Is Now Critical to AI, Compliance and Service Continuity
Protecting Government Services from Modern Identity Threats: Why Identity Is Now Critical to AI, Compliance and Service Continuity
ON DEMAND 18 Mar 2026
Data Governance and Privacy
Data Governance and Privacy
ON DEMAND 13 Mar 2026
Webinar: Unlocking New Opportunities, Navigating the Next Phase of SA Government Procurement and Investment
Webinar: Unlocking New Opportunities, Navigating the Next Phase of SA Government Procurement and Investment
ON DEMAND 20 Feb 2026
Digital NSW 2025: Interstate Panel: Accelerating Digital and Data Capabilities Across Australia
Digital NSW 2025: Interstate Panel: Accelerating Digital and Data Capabilities Across Australia
ON DEMAND 11 Dec 2025
Do you ‘suffer fools gladly’?
Do you ‘suffer fools gladly’?
ON DEMAND 14 Oct 2025
Cracking the Code to High-Impact Leadership
Cracking the Code to High-Impact Leadership
ON DEMAND 23 May 2025
Fostering a Culture of Retention and Innovation in the Public Sector Workforce
Fostering a Culture of Retention and Innovation in the Public Sector Workforce
ON DEMAND 20 Mar 2025
Adopting Zero Trust Strategies to Strengthen Cybersecurity
Adopting Zero Trust Strategies to Strengthen Cybersecurity
ON DEMAND 14 Mar 2025
When Every Minute Counts Recovering AD During An Attack
When Every Minute Counts Recovering AD During An Attack
ON DEMAND 15 Jan 2025
Revolutionizing Environmental Regulation in Alberta Through Technology
Revolutionizing Environmental Regulation in Alberta Through Technology
ON DEMAND 3 Jan 2025
Exploring AI Use Cases: Successes and Challenges in the North American Public Sector
Exploring AI Use Cases: Successes and Challenges in the North American Public Sector
ON DEMAND 11 Dec 2024
California’s Technology Strategy: What Is on the Horizon
California’s Technology Strategy: What Is on the Horizon
ON DEMAND 14 Apr 2024
Equity, Diversity, and Inclusion as Part of Organizational Transformation
Equity, Diversity, and Inclusion as Part of Organizational Transformation
ON DEMAND 11 Oct 2023

Most Popular Partner Content

Beyond legacy: The human and structural risks slowing modernisation in government and regulated industries
Beyond legacy: The human and structural risks slowing modernisation in government and regulated industries
INDUSTRY TRENDS 17 Feb 2026
Getting AI Under Control: The Case for Strong Governance and Management
Getting AI Under Control: The Case for Strong Governance and Management
INDUSTRY TRENDS 16 Feb 2026
Modern Data Platform: a viable alternative to traditional data warehouse architectures
Modern Data Platform: a viable alternative to traditional data warehouse architectures
INDUSTRY TRENDS 13 Feb 2026
Secure AI starts with data: how a Modern Data Platform enables trusted AI use cases
Secure AI starts with data: how a Modern Data Platform enables trusted AI use cases
INDUSTRY TRENDS 11 Feb 2026
Australian data hosting is now available for Figma customers on Enterprise
Australian data hosting is now available for Figma customers on Enterprise
INDUSTRY TRENDS 11 Feb 2026
Midnight In The War Room
Midnight In The War Room
INDUSTRY TRENDS 17 Dec 2025
Tips from Figma for making your site more accessible
Tips from Figma for making your site more accessible
INDUSTRY TRENDS 5 Dec 2025
Private LLM Services for secure, compliant AI. Built for when Public AI won’t do.
Private LLM Services for secure, compliant AI. Built for when Public AI won’t do.
INDUSTRY TRENDS 1 Aug 2025
Are AI Apps safe to use? How to securely adopt AI in your agency.
Are AI Apps safe to use? How to securely adopt AI in your agency.
INDUSTRY TRENDS 15 Feb 2025
Unlock the Strategic Power of AI for Information Governance in 2025
Unlock the Strategic Power of AI for Information Governance in 2025
INDUSTRY TRENDS 2 Dec 2024
AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison
AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison
INDUSTRY TRENDS 12 Sep 2024
Using the Viable System Model to Improve Government Operations
Using the Viable System Model to Improve Government Operations
GUIDES 3 May 2024
Leveraging the Strength of Centaur Teams: Combining Human Intelligence with AI's Abilities
Leveraging the Strength of Centaur Teams: Combining Human Intelligence with AI's Abilities
INDUSTRY TRENDS 20 Oct 2024
Everything You Need to Know About Oracle 23c
Everything You Need to Know About Oracle 23c
INDUSTRY TRENDS 24 Sep 2024
The Role of Database Management in Business Growth
The Role of Database Management in Business Growth
INDUSTRY TRENDS 16 Apr 2024