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Modernizing Public Sector IT: Navigating Digital Transformation with Next Generation Service Management

Modernizing Public Sector IT: Navigating Digital Transformation with Next Generation Service Management

John Gambaro, the Sales Director from Freshworks talks about how to modernize Public sector with IT and navigate digital transformation with next generation service management

Kelly Zheng IT Modernization and Cloud
6 Nov 2024
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ON DEMAND
Connecticut’s Digital Journey: Stories from the Public Sector

Connecticut’s Digital Journey: Stories from the Public Sector

Max Gigle, the Deputy Director of Digital Product from Connecticut Department of Administration Services shares Connecticut’s digital transformation journey

Kelly Zheng Digital Services and Customer Experience
6 Nov 2024
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ON DEMAND
Improving Citizen’s Experience Through Technology

Improving Citizen’s Experience Through Technology

This panel discussion identifies what tools and technologies will support Colorado public sector goals, embedding recent technology with minimal disruption to business and shares the best practices for creating information …

Kelly Zheng Digital Services and Customer Experience
6 Nov 2024
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INDUSTRY TRENDS
Realising the potential of AI and emerging technology in a safe way to increase efficiencies

Realising the potential of AI and emerging technology in a safe way to increase efficiencies

What the NSW AI Assurance Framework and Digital Assurance Framework are doing for responsible AI use.

Melissa Cowan Data, Analytics and AI
4 Nov 2024
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INDUSTRY TRENDS
Equity in Education – Part 2

Equity in Education – Part 2

Laying Out How the Approach to Education Needs to Change

Heather Dailey Workforce, Skills and Capability
3 Nov 2024
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INTERVIEWS
Let's Chat Seamless Citizen Engagement: Collaboration, Technology, and the Power of Connection

Let's Chat Seamless Citizen Engagement: Collaboration, Technology, and the Power of Connection

The Hon. Victor Dominello shares how real-time feedback and cross-agency collaboration transform public service delivery.

Tahleia Bishop Digital Services and Customer Experience
1 Nov 2024
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INDUSTRY TRENDS BRONZE PARTNER CONTENT
Balancing Innovation and the Human Experience

Balancing Innovation and the Human Experience

How can HR leaders leverage cutting-edge technology, such as AI and cloud-based platforms, while ensuring that the human experience remains at the forefront?

Karen Viner-smith Workforce, Skills and Capability
SAP logo
31 Oct 2024
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INDUSTRY TRENDS PARTNER CONTENT
Secure Content: Agencies’ Next Zero Trust Priority

Secure Content: Agencies’ Next Zero Trust Priority

When it comes to data breaches, public sector organisations are among the most impacted. Discover how agencies can uplift document security controls and address a vital step in the zero-trust …

Keiron Devlin Cyber Security and Risk Management
Adobe logo
31 Oct 2024
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